• Report: #980812
Complaint Review:


  • Submitted: Tue, December 11, 2012
  • Updated: Tue, December 11, 2012

  • Reported By: bootze — Fort Myers Florida United States of America
Internet United States of America

Textbooksrus Us bookstore ISBNs and customer service mean nothing to these people Internet

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I ordered a reprogramming book for a class. These guys sent me an international version a wrong ISBN different from the one advertised. I asked to return the book and they made me pay a restocking fee.

It is not right to penalize customers for an error they made. On top of this it takes them 48-72 hours to respond to customer inquires. I will never buy from these guys again andwill make sure none of my friends or enemies do either.

This report was posted on Ripoff Report on 12/11/2012 08:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/textbooksrus/internet/textbooksrus-us-bookstore-isbns-and-customer-service-mean-nothing-to-these-people-internet-980812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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