Complaint Review: The Balance and Hearing Center, Bill Tate, Athens, Al.
- The Balance and Hearing Center, Bill Tate, Athens, Al.
103 Cloverleaf Dr. #13
United States of America
- Phone: 256-232-3333
- Category: Hearing Aid Centers
The Balance and Hearing Center, Bill Tate, Athens, Alabama G.E.Capital I bought two hearing aids in north Alabama in Oct. 2011. They had this promo going so I went though I couldn't really afford it. The Promo hearing aids were like $750 each. The guy does all of the hea Athens, Alabama
From the start they weren't right and I told him and he said that they would take some getting use to. I went back every week for a month and finally I said these are no good to me, it sounds like I am talking in a barrel. He then suggested the the behind the ear ones but of course they were the same price. Imagine that!
A hearing aid that you can't see to one that sticks out like a sore thumb! Yeah, same price? I can hear a lot better with these but I still have to keep going back to get the kinks out, like paper crinkling was real loud and then wind noise was real loud and finally they were wearable and I think someone who knew what they were doing could have made them perfect.
After I wore them about a month they began to really bother me, my ears would really itch and I would have to take them out and stick my fingers in my ears and this got where it wasn't worth it so I took them back, after all he said, if you don't like
them you get your money back. I took them back and said, "Man, I can't wear these things, they are driving me crazy." He said, "Oh, no, your 30 day trial period is up." I said, "I can't wear them." He said, "you will just have to get use to them." I wasn't happy but I thought maybe he was right so I tried and I couldn't do it so I just quit wearing them.
Then one day I had to go to a family gathering so I wore them so I wouldn't be constantly saying "Huh?" The right one was fine but the left one whistled so I took it back to him and left it two or three weeks, I didn't care, I never wore them. I went back and he said it was fixed, I put it in and the wind in the car sounded funny but I thought it was the wind blowing and I just wasn't use to hearing it. I came in the house and I could hear this sound I never heard before, I turned the TV off and just sat
there and I turned my head to the left and it whistled so I knew it was the hearing aid. I took it right back the same day and handed it to his receptionist and told her it was still making the noise.
She called me a week or two later and and I went to pick it up and she said, "He said there wasn'tanything wrong with it." I said, "He's crazy," and I walked out. It's been several months and before I just completely lose my mind and do something crazy I thought I should try to find someone to complain to but can't find a Grievance Board to complain to.
I saw your add and thought maybe you could tell me who to contact in Alabama. And another thing, I payed over $5900.00 for them and I payed a $250 deposit then I payed $1500 down and my payments were supposed to be $104.00 a month (36 month plan) but I pay $129.00 and have paid as much as $140 three or four times a month. I distinctly remember telling me they would cost $2175.00 .
I just trusted him. And G.E.Capitol, what a joke. I got downtown New Delhi, I have a hearing problem, that's why I have the hearing aids but these guys I can not understand so I think I have everything worked out and then get the $140.00 bill, I call
and complain and they say it is fixed, next month $140.00 again, so I call again and ask for someone who speaks English and the guy hangs up! I call and tell the audiologist and he says no, they are all English. WRONG! New Delhi!
They are still charging me $25.00 too much a month. I am looking to who to complain to in Alabama. Everytime I try to look up a Grievance Board in Alabama all I get is people that sell hearing aids. Any help will be appreciated. I'm Busted, Disgusted,and getting to where I can't be Trusted!
This report was posted on Ripoff Report on 01/31/2013 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-balance-and-hearing-center-bill-tate-athens-al/athens-alabama-35611/the-balance-and-hearing-center-bill-tate-athens-alabama-gecapital-i-bought-two-hearin-1006873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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