• Report: #851117
Complaint Review:

The Buckle Runner

  • Submitted: Fri, March 09, 2012
  • Updated: Fri, March 09, 2012

  • Reported By: scionrodge05 — Louisville Kentucky United States of America
The Buckle Runner
Internet United States of America

The Buckle Runner www.bucklerunner.com horrible customer service, rude owner, Internet

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Be aware of this company www.bucklerunner.com.  Their customer service is waaaaaaaaaaaaaaaaay below average, their owner, Stella,  is a b**ch, yes I said it a B**CH.  Our final talk was today, in which within 2 minutes of the phone call in which I was calm she cursed me.....then proceded to curse me again, and again.  Full of lies/cover ups, and then attempts to put the blame back on you.  Stated the customer is never right and thet she was the "Queen" the quotes are real.  All I wanted was what I was promised.  Was told shipping is 2-3 days, I wanted my stuff in 2-3 days not 2-3 weeks.  Was told my package would be complete, thats what I wanted.  No sub par excuses why it wasnt complete.  Gave owner ample time, emails, phone calls (a week) just to respond.  All I wanted was to be updated/informed.  So I contacted the BBB and wouldnt you know it......they were not affilliated.....wonder why.  I admired this company when I found them because they appeared to be huge supporters of our troops, being a combat veteran myself.  Piss off!

This report was posted on Ripoff Report on 03/09/2012 07:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/the-buckle-runner/internet/the-buckle-runner-wwwbucklerunnercom-horrible-customer-service-rude-owner-internet-851117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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