Report: #331002

Complaint Review: The CNM Group - A.R. Resource Corp. - Chauncee Marks, ExciteMCGP, Colors Or Pride, Abide Recor

  • Submitted: Tue, May 06, 2008
  • Updated: Fri, August 15, 2008
  • Reported By: kansas city Missouri
  • The CNM Group - A.R. Resource Corp. - Chauncee Marks, ExciteMCGP, Colors Or Pride, Abide Recor
    9328 Melanie Thompson Drive
    Charlotte, North Carolina

Show customers why they should trust your business over your competitors...

I first did business with this company because the owner came to me looking for a supplier for iphones. After talking with the owner awhile she asked me to come on board as a bulk and wholesale rep. She offered me a great salary plus 18% COMMISSION on every sale. So i joined on board. She told me she had this huge company a indie record label, a company called colors for pride, a gift program and she also sold guicci, prada and other high end appearal. I joined in to help out in the electronics area which i could tell she was very un knowedgable in.

After working for a couple weeks i noticed that customers were having complaints and i started checking into her company and her. I found out the info i have listed below. Anyway i found a customer who paid with a green dot money card he paid $750 and she never sent him anything. She also took $8000 from a lady in CA who i helped file a chargeback. What happened was when she first spoke with the company she was told that the iphones she wanted were in stock. After a week went by she tried to find out why the phones had not shipped. i was on the phone and the owner mRs Marks told the customer ariana that she was going to fedex an invoice so that paypal would release the funds to her. The customer freaked out because she had been ripped off before and knew that if she was sent the invoice that she would have a hard time proving to paypal she did not get the goods.

Mrs marks started saying she was getting scammed by the customer because of this. There are many more reports of customers being scammed but i will let them post their own story here.

After working for Mrs Marks for 2 weeks after which i was told i would be paid that friday for my 2 weeks salary. When friday came i did not receive anything. I confronted her about it and she claimed that so many customers had scammed her and now her landlord was scamming her she didnt have any money. I asked several times about why she could not pay me since she had these multi million doillar companies and she would not answer. This has been 2 weeks now since i quit and she has now changed her email, took the website down, changed the business name and changed all the business #'s and started posting adds on craigslist saying "AVAILABLE FOR PURCHASE IN QUANTITIES UP TO 5,000.(REQUIRES 2 WEEK TRANSITION WITH GRADULA SHIPPING PER DAY)"

Be careful do not do business with this company. Also do not become employed by this company.

The CNM Group
9628 Melanie Thompson Drive
Charlotte, North Carolina 28213
United States

Registered through:, Inc. (
Created on: 28-Feb-08
Expires on: 28-Feb-09
Last Updated on: 28-Feb-08

Administrative Contact:
Marks, Chauncee
The CNM Group
9628 Melanie Thompson Drive
Charlotte, North Carolina 28213
United States
18777322141 Fax -- 19198692360

Technical Contact:
Marks, Chauncee
The CNM Group
9628 Melanie Thompson Drive
Charlotte, North Carolina 28213
United States
18777322141 Fax -- 19198692360

Domain servers in listed order:

Seems she is now calling herself AR resource Corp. These phones #s are what i found in an add for Craigslist

704-209-9832 EXT 85.
The CNM Group
2300 Birchcrest drive
Charlotte, NC 28205

That is the billing address listed with Paypal and Google.

Phone #s listed
877-337-3766 ext.808
877-337-3766 ext.806

she listed this info about her company to a past customer
The CNM Group is a cluster of business providing a number of services, everything from sales of select products, event planning, human rights campaigning,Indie music promotions,etc.

They also own WWW.BUYANI.COM

Live wire
kansas city, Missouri
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This report was posted on Ripoff Report on 05/06/2008 09:17 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee


AUTHOR: Browneyed - (U.S.A.)

Ms. Chauncee Marks,
Effectual Consultants Inc.

Let me start off by saying;

Your employees have worked hard and diligently for you to reach the goals that you have been longing for. You seem to be professional in your ways but you have failed to understand the true meaning of a management team. All members of a Management Team should know every aspect of a business. They should be able to answer any and all questions employees as well as clients may have. You claimed you could NOT pay the employees due to a $20,000 refund you received from a customer. Why did your management team NOT know this when they are the ones doing your accounting? Also, what did that customer buy if the Effectual Consultants Inc. website was NOT up at all? Why would you hire well-trained professional personnel and go through the hiring and firing process if you had no intention of paying them as well as keeping your so called business? Do you get pleasure out of starting companies and leaving people behind without no pay and large amounts of time wasted?

Your company bills need to be paid on time to keep the company running and to keep in touch with the clients. The phones were turned off making it hard for employees to stay in contact with the clients. You had no answer or comment to the event of the phones being turned off all on Friday 7/25 /08. If you want us to ask simple questions then why can't we get the respect of getting respectable, honest answers in return? Also when certain things are promised to employees and clients on a respected date then live up to them. Pay checks in the corporate world are given out the day they are promised and not a few days later. VERY UNPROFESSIONAL! A few employees said they stayed late on Friday night to receive their paychecks on the day promised and never did. Repeated excuses were given in return. NOT ONE PERSON AGREED TO RECEIVE THEIR PAYCHECK ON MONDAY!! Who would agree to receive their paycheck late? Would you? The employees have families and bills to pay respect them! Treat them how you would like to be treated. I was notified that you offered to pay personal bills on Friday for employees but never went through with it, instead you gave $20.00 to a few people and told them to get their hair or nails done or to put gas in their cars. Would a real corporate business/office print checks late or even give them out late to their loyal employees who have worked long hard hours? It shows the owners/CEO's respect level for their employees. Clients that came into the office for financial help due to the fact that they couldn't afford food for their families should be taken seriously and given some attention by the company offering the financial services. There was an incident that the employees remembered the most. A woman came in and claimed she had no food or money to eat that night and that her family was going to starve. Chauncee you asked each of your employees to give a small sum of money ($ 5) to the women. Your employees are working for you to receive a paycheck not to give out their personal monetary. If the business was offering the financial service then it's your responsibility to make sure you can carry out the company's responsibilities.

You claimed Paypal was giving you a hard time. If you felt as though Paypal was giving you such a hard time then why would you attempt to use them again, repeatedly? They obviously are giving you a so-called bad name or is it the increase in money they have given you due to their incompetents that you did not mind? The money you were receiving from these naive customers went straight into your account for hotel stays and expensive clothing to be a so called business women. Your past employees and customers aren't brainless, they know exactly what you have been doing since February 2008. Also, when you hire a treasurer to access the companies Paypal account why did you try to get a few employees, you hired at Effectual Consultants Inc., to have them attach their personal accounts to the companies Paypal account? The company should have its own personal accounts to do transactions or at least the treasurer should be using the owner's personal accounts and information. Why do your paypal accounts from past businesses show that they are in the negative numbers? You opened new e-commerce businesses when you realized the Paypal accounts were going negative and also when the customers started filing reports on not getting products in return. So how many complaints do you usually work up to in order to change company names and locations? New IRS numbers were given to you numerous times to start you off with good-standing finances. Money was always an issue for you. It's amazing how much information you can find out about just one person. The question is: Can a person be mentally sane and still commit crimes such as these?

The one incident that really irked the employees was the fact that your parents had no idea you had a company of your own and the fact that they thought you were in Charlotte, NC temporarily. Obviously you weren't planning on staying in Charlotte, NC for a while. Your mother said she did NOT know that you were even home but the babysitter stated that your mother watched your oldest son at home everyday since you've been in Charlotte, when you stated your Son was in Florida the whole time. Your employees from Effectual Consultants Inc. have caught you. Obviously with the Regus phones being turned off on Friday afternoon 7/25/08 (coincidently the same day the employees should have gotten paid) you hadn't paid the building the 6,500.00 you now owe them besides what you owe your employees and clients. The Charlotte Mecklenburg Police was called to your parents' house by the employees to help the employees' access the situation. Neighbors due to the screaming fest did not call the police. The employees left because they wanted to leave and felt like you were being a coward afraid to come outside to have an actual business conversation with your loyal management team as well as other employees. Issues concerning paychecks were discussed inside the office on Friday 7/25/08 but no action was taken by you Ms. Chauncee. The employees felt the only way to confront, whom they thought was a trustworthy friend and boss would be to go to your parent's establishment in which you lived with your sons. Nothing was accomplished except for more lies and unheard scenarios told by you.

The family working environment was real between the employees but obviously did not include you. The employees all trusted each other with our own lives and became such a great group of people together. We are all saddened by the fact that you could treat us including other people such as you have.

Your employees showed up at your home for answers and to get the amount of respect they deserve from you. The warm-hearted person they thought you were would have apologized for the inconvenience she had caused everyone and for the debt and stress she has put everyone in. If they meant as much as you said in your letter post on RipOff Reports then checks as well as apologetic letters would have been given out to every employee the day of promised paychecks Monday 7/28/08. The fact that you changed your number once again to try to run from your employees and scammed customers and not showing up at the office on Monday 7/28/2008 shows everyone exactly what kind of person you are. Every statement on fraud reports, wholesale forum, ripoff reports, craiglist, etc. also proves that everything said about your past companies appears to be nothing but true accusations.

A few thoughts the employees would like to bring to your attention.
1. What have people done to you as a person to make you take such a big advantage of them?
2. Why do you feel the need to lie to your parents as well as your employees and customers about who you really are, not one person deserves it?
3. Why would you hire employees knowing you can't pay them but yet you see them struggle as single mothers with numerous children?
4. You have succeeded to break all of your promises and lie repeatedly to people you have built relationships with.
5. What were you trying to succeed while visiting Crisis, Salvation Army, Boy n Girls Club, Etc. with your employees from Effectual Consultants Inc.? Identity theft?
6. What have you done with the money from auditions, modeling, ticket sales (omni)?
7. If we hosted the E-festival would you have run off before we held the event on August 16th?
8. Why didn't the employees cell phones ever get paired up to the phone lines to the point where their cell phones would have rung if a customer called their extension?
9. Why was the 90 day grace period so long when you knew how loyal your employees were to you and achieved so much in so little time?
10. What does the statement Respect others the way you would like to be respected mean to you? Have you heard that statement before?
11. The emotional meeting you held in your office for everyone to attend, what was that really about? Were you upset because you haven't been able to scam anyone to get money?
12. The employees mentioned how you played off the disappearance of the three individuals who worked for you for a few days, not knowing what they were up too when in fact you knew the whole time that they found out about your past history. How they left and took their files with them without a single word.
13. Why wouldn't you allow the babysitter to come into the office? Was it because you were afraid that she might have shared with the other employees about the fact that she wasn't getting paid?
14. Also why would you lie about your family being in a different state, when some of your employees knew your parents were living in Charlotte, NC.
15. If you owned a multi-million dollar company then why don't you own a car and transport yourself? Also they said you never mentioned living with your parents at all because they weren't in North Carolina according to you.
16. Why did you change your cell phone number before you were suppose to contact your employees to pay them on that Monday?

Just a few last words
Treat people the way you want to be treated if not better. Not one person in this world should be treated as how you have treated past employees, customers, and your family. Live up to your mistakes, lying only takes you so far. Teach your children what life should REALLY be all about not what it shouldn't be all about. You should be teaching them to strive for better things in life without stealing, ripping people off, lying, etc. You are one smart women so make something of it and start using it for your advantage as well as everyone else's.

I hope you read this and took at least some of it into consideration. There are many people in this world hurt by you Chauncee, lets take the opportunity now to change that.


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#2 REBUTTAL Owner of company

Information regarding allegations and legal warnings!!!

AUTHOR: Cnm - (U.S.A.)

This is Chauncee' Marks responding to this post as well as other posts regarding my company.

First I'd like to say, the internet is a great way to create positivity and negativity.

Life lesson: common sense and character is what substance is made of.

On Saturday, July 27th, my former employees showed up at my mother and father's home, which I have no reservations about residing at temporarily in route of business to establish a Charlotte office. They were threatening in nature, demanding paychecks, which I formerly asked each and every one that was due a paycheck on Friday since we worked so late the night prior for an event that was supposed to be held at the Omni hotel in Charlotte, NC, if I could prepare payroll the next day. Everyone agreed and didn't mind. I even offered those who may be inconvenienced to help with any bills on that day.

The entire staff, even individuals which were not due to be paid that Friday showed up demanding paychecks. They were offensive in nature, calling names, upsetting my children, leaning on vehicles in the driveway, and blatantly making threats. One individual even took video footage which is ILLEGAL on private property, so I suggest they destroy it as they even went as far as to enter my family's porch and my mother was unclothed.

I am responding to these posts because a very important lesson is to be learned here. You cannot believe everything on the internet. I have concluded that, instead of coming to me and asking me about something they saw, which I even had no idea existed, they assumed it was true, used no morale, decency, or basic respect, and now everyone involved is facing criminal prosecution for trespassing, slander, breaking of privacy policies, and other charges.

This all began from one gentleman I had attempted to partner up with in Missouri. To make a long story short, we bumped heads because I was not "money hungry", and did not want to participate in business deals I knew were beyond my operating level. I got into the Iphone business when the craze were on, when basically many companies had sold iphones they didn't even have, and were literally on the hunt for them like a narcotic. To make a long story short, the gentleman did not believe the prices I was able to obtain was legitimate, and began spreading rumors about me and my business. Simply put.

Also, anyone who has had a bad experience supposedly with buying iphones from me can only say it took a while to get their refunds, because of the lovely payment gateway PayPal.

Many people do not know about PayPal, and the horror it causes for the reputation of business, and people in general. For more information on PayPal's horror stories, please visit

When a person/business with a PayPal account has a sudden increase in transactions or amount, PayPal performs something called "flagging". Flagging is when they freeze all or most account activity, most of the time preventing you from accessing money you have received, or receiving payment for merchandise. PayPal has suppposed"customer privacy policies" which prevent someone you have received money from, to not be allowed to know when they are doing a flag. They say it is something either completely at random they perform, or because of an "unexpected increase" in your payment flow, which makes absolutely no sense because as a business grows, you should expect an increase in cash flow....

So imagine if you are someone who has purchased 300 Iphones from a business, and you paid for your Iphones using PayPal. PayPal freezes the seller's account, which means money from your payment which is used to buy your phones can not be accessed. Mean while the seller can do nothing but tell you there is a delay in your order, because if you call PayPal, they will refuse to give the buyer any information regarding their flagging due to "customer privacy policies", which to me is more about their reputation being jeopardized. Meanwhile the buyer can't receive their items, and the seller can't purchase the items they've been paid to obtain. Now, PayPal claims when you are flagged, it only takes a 3-4 day turnaround for your freeze to be removed as long as you comply in a timely manner. Whenever they freeze your account they ask for you to upload company documents such as supplier invoices to show you are really buying something to sell to people. In reality, PayPal admits themselves that "it takes 3-4 days but since they are such a high volume company, it may take longer"... most of the time it takes several days, and I have had to wait a total of three weeks in certain instances.

Now if you have paid someone for merchandise, and the money you paid has been frozen, and the seller cannot prove they have absolutely no control over the money and it is in PayPal's hands, you will get alarmed, begin to think you are being taken advantage of, and think fraud.
People in my case began wanting refunds, which I had to email PayPal back to back in several cases to get a rush on them giving them their money back, which initially PayPal was in no rush to do, and would take 90 days. However with my continuous emails to them refunds were processed faster.

So, the entire time people thought I had their money, which in essence PayPal was causing a delay due to their volume of procedure, nonchalance, lack of care, etc.

Inserted in this reply are actual images of the refunds that were processed. My part regarding refunds has been done. Whatever PayPal needs to do from there is beyond my control. I knew how agitating it was from a consumer's point of view to not have any idea what is going on, so I was insistent on getting them their money.

In addition, it takes one, just one person to start allegations of something they have no idea about, and that is what has taken place. Those of you who were working for me should have handled your complaint just as any other company. Many major companies have had customers make complaints about service, and you don't see the staff driving like a gang of bullies, welcoming themselves on private property, making a scene so unruly that Charlotte Mecklenburg Police Department had to make them leave the property. They made threats of intimidation, they used slanderous words, and did not even take the time to use a shred of common sense to stop and ask management anything appropriately regarding something on the internet. All it takes is for one person to say whatever they want to say on a site and get something started, never minding the fact of its truth. But as of a few months ago there are stricter internet laws protecting people such as myself from slander.

I strongly advise anyone in my company or anyone with anything slanderous to say remove content immediately as you will face criminal prosecution. Regarding employees of my company who trespassed onto private property with threatening actions, termination and standard employment policies in accordance with the repercussions of legal action will be followed. Since everyone that participated in the prior day's event is in violation of a number of company and legal policies, you will now have to wait for the department of labor and my attorneys to contact you regarding how you will receive your remaining paychecks. This could have simply been avoided if whoever had concerns about allegations would have confronted management appropriately and inquired, and all clarifications, PayPal evidence, etc would have been provided with absolutely no problem.

I guess what's most disappointing is that we had a family oriented work environment, we shared many laughs, hard work, and dedication which several of you all commented on as how you saw my steady devotion as I worked hard every day several hours a day WITH my staff, in the same office. But this all goes to show no one there really had no belief or genuine character, or not enough character to take just one moment to simply ask a question.

In regards to my family's reply to the chaotic incident which occurred, my father did NOT express anything but a general response due to disbelief in the disruptive behavior which occurred. My parents are significantly older and any actions displayed like the ones yesterday would certainly cause anyone to be alarmed/frightened, especially a senior citizen.

In conclusion as well, no one was trying to be evasive by changing company names. At the time when my company's former names were "cnm" and "arc", I found in the articles of business those names were taken, so I had to change them to prevent copyright infringement. CNM which was intended to stand for consumer networking market was already taken for the certified nursing midwife group as well as a media company, and ARC was taken by several different companies as well.

In this treacherous journey of allegations I took several steps of proving" myself such as going to extreme lengths as giving my login information to strangers (strangers in the sense they were a buyer from me, and were not affiliated with my company so they had no reason to have it) to show my transaction histories with payment processors such as PayPal, because I had nothing to hide. I realize now that was a mistake, because I guess I am too passionate, and have a very passionate heart regarding what all I am on a mission to do with business.

Due to being forced to change DBA names, any customers who have lost touch with me and need my assistance, please email: if we can be of service in any way as I know some individuals needing clarification lost touch over time.

Again, I STRONGLY advise any employees participating in the events prior to not post anything else as it will all be used and reported in compliance with the afore mentioned parties.

Positive Regards,
Chauncee Marks
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#3 Author of original report

We do not want anyone else being ripped off by this company.

AUTHOR: Live wire - (U.S.A.)

Live wire contact info
816-399-4959 Office

A.R. Corp
Please spread the word about this company. We do not want anyone else being ripped off by this company. Chauncee marks is a scammer and we need to let people know.

from her new website. PLease note that i tried all #s and they all seem to be disconnected.
If you wish to contact us by e-mail, fax, phone or letter please contact us at:

1230 Peachtree Street North East
Suite 1900
Atlanta, Georgia 30309
United States

(888)271-7540 - main no. 1
(888)265-8552-main no. 2
(888)271-7540 - fax

Here is a website you can look at where she claims she is a singer and needs funding
The contact info she listed is as folllows but i will list the website you can read it for yourself.
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#4 Consumer Suggestion

how to contact you Live Wire???

AUTHOR: Claimfromfraud - (China, People's Republic of)

emails just blocked by the system.
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#5 Consumer Suggestion

ready to claim for the paypal

AUTHOR: Claimfromfraud - (China, People's Republic of)

hi, live wire, i was scammed yesterday and it values 11000USD. i was ready to call the paypal to get the money back---(i called the paypal customer service before i paid. paypal customer service just told me the company was verified and can do business with them safely) i used the direct transfer through paypal.

here is my email (((ROR redacted))) please contact me if you have any further suggestions!

PS: do you think i can get the money back?

the company's info is

tel :888 271 7540

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#6 Author of original report

colors for pride-the cnm group-A R Resource corp-Chauncee Marks

AUTHOR: Live wire - (U.S.A.)

I have just been informed that i am not the only employee to not receive my paycheck. I know of at least 1 other who is still in contact with her. She told me that MRS marks keeps proloning the check. Saying it will be available wed, then oh it will be here friday. I also found a wholesale forum were this company has been talked about very much so and how they are a big scam.

If anyone has any other info on this company please let me know. We are getting ready to file a lawsuit against the company.
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