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Report: #382041

Complaint Review: The College Network - Indianapolis Indiana

  • Submitted:
  • Updated:
  • Reported By: Inglewood California
  • Author Confirmed What's this?
  • Why?
  • The College Network 3815 River Crossing Parkway Suite 260 Indianapolis, Indiana U.S.A.

The College Network wants to continue deducting money from my bank account even though I am not satisied with the learning materials Indianapolis Indiana

*Consumer Suggestion: THE COLLEGE NETWORK IS A SCAM

*UPDATE Employee: Reponse to your concerns

*Author of original report: The College Network

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Initally when I signed up for the program. Intended on completing theLVN to RN Program. After 30 days I several large boxes with binders. Which they call study materials.Shorlty after that my sister was diagnosed with agressive Breast Cancer. I became responsible for my sister's care, financialy and physically.

Taking her to and from Chemotherapy, dealing with her illness and inability to tolerate the Chemo, paying her bills and mine. I am her sole support. I continued making payments to protect my credit. The payments were being deducted from my Checking Account. I called The College Network to explain my situation. And I was told to write a letter to Bernard Schraeder in Las Vegas Nevada.

I did as I was instructed. I even submitted my siter's medical records and treatment plan. Which is in violation of HIPPA Regulations. I asked Mr Schrader if he would show special consideration to my situation and allow me to cancel my contract. After about amonth or so I recieved a letter from Mr Schrader staing that all learning materials have been sent to me and i am therefore required to continue making payments. And that I could contact Barbara Wiggins @ (800)634-1443.

I contiued to call Mr Schrader, he never returned any of my calls. I returned all of the binders. Stopped the payments. I called Ms Wiggins and was told the the same thing. I was responsible for making payments and I have to have a bank acct. Now I am receiveing calls from Corporate America (the lender). Not only am I not satisfied with the learning materials, my sister has a battle to fight and she needs me there for her.

I explained this to Mr Schraeder and Ms Wiggins. So basically I am paying for something that I am not satisfied with and fighting a battle with my sister. The program is Bogus and the learning materials suck. Not only tha, you have to pay each time you take a test. The contract is designed for The College Network to make money. They have been paid by the lender. And refuse to send the money back to the lender under no circumstance. My back is against the wall. WILL YOU PLEASE HELP ME.

Valerie
Inglewood, California
U.S.A.

This report was posted on Ripoff Report on 10/16/2008 07:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-college-network/indianapolis-indiana-46240/the-college-network-wants-to-continue-deducting-money-from-my-bank-account-even-though-i-a-382041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Consumer Suggestion

THE COLLEGE NETWORK IS A SCAM

AUTHOR: Corporate slayer - (U.S.A.)

POSTED: Friday, January 28, 2011

VAL -

Contact you Attorney General Office - They have been misrepresenting many things and they must be taken down.

I am working on getting a class action lawsuit together at this point due to the empty promises and no delivery of product.

THEY ARE A SCAM AND A SHAM!

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#2 UPDATE Employee

Reponse to your concerns

AUTHOR: The College Network - (U.S.A.)

POSTED: Monday, October 27, 2008

Dear Valerie,

I am an employee of The College Network and wanted to address some of your concerns.

Our records indicate that you did not attempt to cancel your purchase agreement with The College Network, until April 21, 2008, which was nearly 10 months after you had signed up. The College Network is available through our toll-free number, email, and chat. We have no documentation or records to indicate that you had contacted us within your cancellation period.

I also see that on October 23, 2008, we were able to help you with a temporary payment arrangement to assist you during your financial difficulties. The College Network is committed to helping our customers reach their educational goals and we are glad we are able to assist.

It is our sincerest hope that you will reconsider your decision to put your education on hold. If we can help you get started with your program or answer any questions related to our study materials, please feel free to contact Academic Support at 1-866-634-1443.

Thank you,

Academic Support

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#1 Author of original report

The College Network

AUTHOR: Valerie - (U.S.A.)

POSTED: Thursday, October 16, 2008

And yes, I made several telephone calls within the 72 hour time frame requesting cancellation of my contract. There were no return calls from The College Network. Numerous attempts to cancel the contract were made prior to my sister becoming ill!!!!!!! Please excuse the mispelled words in my initial complaint.

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