• Report: #733420
Complaint Review:

The Cover Guy

  • Submitted: Thu, May 26, 2011
  • Updated: Thu, May 26, 2011

  • Reported By: KV — Killeen Texas United States of America
The Cover Guy
2315 whirlpool st sut 192 Niagra Falls, New York United States of America

The Cover Guy The Cover Guy sells junk Niagra Falls, New York

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This is to let anyone Know who is about to buy a hot tub cover DO NOT use the cover guy. The inferior materials, poor workmanship, ill fit, and nonexistant customer service will make for a really bad experience.

I ordered a cover which took over a month to arrive and when it did; what a joke, it was ripped, there was stitching missing in critical areas and the cover didn't even come close to fitting! I contacted the warranty department, which is a name only. . They blamed it on everything from the shipper to the missuse by the customer! I told them I had the cover less than 1 day. They basically said we got our money.

Keep your hard earned money and order from a reputable company

This report was posted on Ripoff Report on 05/26/2011 08:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/the-cover-guy/niagra-falls-new-york-14305/the-cover-guy-the-cover-guy-sells-junk-niagra-falls-new-york-733420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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