Report: #1284879

Complaint Review: THE CUPCAKE GIRLS

  • Submitted: Wed, February 03, 2016
  • Updated: Wed, February 03, 2016
  • Reported By: Suzanne L — Los Angeles California USA
  • THE CUPCAKE GIRLS
    3110 Valley View Blvd South
    Las Vegas, Nevada
    USA

THE CUPCAKE GIRLS Joy Hoover Demanded a deposit for FREE makeover then never provided it anyways !!!! Las Vegas Nevada

Show customers why they should trust your business over your competitors...

Myself and some other Entertainers were attending the AVN show in Vegas. Cupcake Girls advertises aggressively on social media & constantly claims they exist to serve & support those in the Adult Entertainment Field. They had their own suite at the AVN wing at Hard Rock Casino. Me & my girls were beyond psyched to learn they were offering free makeovers as well as hairdos

Our excitement waned some upon learning although the services were "free" they demanded a $20 deposit "to secure your spot". Well if it's complimentary .....why we got to pay ??? They wouldn't clarify other than to say we would get our money back when we show up. They directed us via Facebook messenger to go on their website and make the donation. Three of us did so....so that's $60 !

 

Upon arrival they got to playing dumb saying we had NO reservations, none of us....

We were turned away and ended up hitting CVS across the street from the Hard Rock and makeup cost like 3x what it would at a neighborhood CVS because it a high-tourist area. 

All in all we were out over $50 apiece. WHAT A RIPOFF

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This report was posted on Ripoff Report on 02/03/2016 08:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-cupcake-girls/las-vegas-nevada-89102/the-cupcake-girls-joy-hoover-demanded-a-deposit-for-free-makeover-then-never-provided-it-1284879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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