Complaint Review: The Dial Corporation - Scottsdale Arizona
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- The Dial Corporation Scottsale Scottsdale, Arizona United States of America
- Phone:
- Web: www.henkel.com
- Category: Home HealthCare
The Dial Corporation A Henkel Company refuses to replace a defective product Scottsdale, Arizona
Show customers why they should trust your business over your competitors...
Reported to the company's customer service that a Soft&Dri antipresperant product started leaking from the bottom at first use until it practically emptied out.
The call center agent promised replacment but the mail brought merely manfuacturer's cents-off coupon. When contacted again, another call center agent determined the product could not be replaced "because it had expired." When reminded that the product showed no expiration date, her answer was that "anyway, the manufacturer has no more responsibility once it sells the product to the store."
No information was supplied when the name and number of the CEO were requested.
This report was posted on Ripoff Report on 07/23/2010 06:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-dial-corporation/scottsdale-arizona-/the-dial-corporation-a-henkel-company-refuses-to-replace-a-defective-product-scottsdale-a-626076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.
