Report: #504626

Complaint Review: The Dump - Norfolk Virginia

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Ripoff Report is Xcentric Ventures

Submitted: Mon, October 05, 2009
Updated: Mon, October 05, 2009
Reported By: LBrown — Chesapeake Virginia USA

Author Not Confirmed

Why?

The Dump 801 North Military Hwy Norfolk, Virginia United States of America

Phone: 1866662894
Web:
Category: Furniture & Furnishings

The Dump Mattress Claim Rip-Off Norfolk, Virginia

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My husband and I purchased a mattress and boxspring set from The Dump in 2005. The set came with a full 20 year warranty. In 2007 we began to experience problems with the mattress.

We filed a claim in 2007 thru Haynes Furniture which handled all of the claims and after 6 months we were told that The Dump now handled all of their own claims so we would need to re-file our claim.

By then it was February 2008 at which time we re-filed the claim as instructed. We sent in pictures, forms, everything as asked to.

Well it is now October 2009. We are still dealing with this claim. Every time we call there is another excuse as to why they are still processing the claim!

This report was posted on Ripoff Report on 10/05/2009 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-dump/norfolk-virginia-23502/the-dump-mattress-claim-rip-off-norfolk-virginia-504626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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