• Report: #1049927
Complaint Review:

The Dump

  • Submitted: Fri, May 10, 2013
  • Updated: Fri, May 10, 2013

  • Reported By: JoeF47 — Sewell New Jersey
The Dump
Sewell, NJ Sewell, New Jersey USA

The Dump - Fairmount Designs Furniture Defective Furnitire. Horrilble Customer Service Sewell New Jersey

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 We purchased a bedroon set, Fairmount Park-Milieu Park, from the Dump.  About 1 month after delivery, the veniers started to crack and peel.  I contactred The Dump and they sent a technician.  He reported that the furniture could not be repaired and would need to be replaced.  That was 4-5 months ago.  The Dump refused to replace the dresser and first told us they woud replace 5 drawers (2 for night stands, 1 for chest, 2 for dreser)  Tey also told us that they would refund $230 for the reaing damage on the dresser if we would accept this remedy.  I agreed over 1 month ago.  Now they are telling me that they are not going to replace the dresser drawers which are the worse.

Every time  talk to them, I feel as though I am starting over.  Very bad customer service.  They act as if I am bothering them!  Thank God that I did not pay in full.  It is the only leverage I have.

Do not buy form the Dump.  Do not buy Fairmount Designs furniture!

This report was posted on Ripoff Report on 05/10/2013 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-dump/sewell-new-jersey-08080/the-dump-fairmount-designs-furniture-defective-furnitire-horrilble-customer-service-s-1049927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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