Report: #298038

Complaint Review: The DVD

  • Submitted: Tue, January 08, 2008
  • Updated: Tue, January 08, 2008
  • Reported By: Will Pennsylvania
  • The DVD

The DVD Rip Off Artists Ontario, Canada Internet

Show customers why they should trust your business over your competitors...

Dont bother ordering from this Internet company as you will never see the merchandise. I ordered a DVD set on 11/29 and it all seemed very believable. Got an email confirmation with shipment dates. There was a note that they were in Canada and it took a little longer to get to the US.

When the scheduled arrival date came and went with no package, I checked the tracking and it said no package existed. So I emailed and was told there was a problem with US Customs who had instituted additional paperwork for international orders and it would be going out shortly.

I checked the tracking a week later and it said it was delivered to a city and state that was not mine. I emailed to complain about this and was told it was their error and a new shipment would be sent to me and if I wanted it express mailed to please confirm my address. I replied back with the requested info but received no response.

Now I see there are many complaints on the internet about this company and I will be filing a claim with Visa of the fraudulent charges. I hope they get the guy.

Will, Pennsylvania
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This report was posted on Ripoff Report on 01/08/2008 09:01 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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