• Report: #301889
Complaint Review:

The DVDPlanet.org

  • Submitted: Sun, January 20, 2008
  • Updated: Sun, January 20, 2008

  • Reported By:Lansdowne Pennsylvania
The DVDPlanet.org
250 The East Mall- Suite #1242 Toronto Ontario M9B 6L3 Toronto, Ontario Reunion

The DVDPlanet.org Ripped off; poor quality, obviously homemade, promised refund, haven't heard a word since. Toronto Ontario Canada

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I stumbled upon this site when I was doing a search to see if any company was selling an old TV show, "Homefront." I didn't realize the TV companies would be the only ones able to sell this, so when I found the dvdplanet.org, I thought it was great.

I paid $70.00 for 2 seasons of this show. What I received was obviously a home-made copy from someone's television/vcr. It included commercials, voiceovers of announcements during credits, and sometimes even failed to return to "record" when a commercial was over, and missed some of the scene filmed.

I contacted support@thedvdplanet.org to complain. I got a standard (I've seen it on the web, filed by other complainants) reply saying I could either return the entire shipment, or keep the dvd's and get a $30.00 refund (which says to mean that they know their dvd's are poor and unprofessional). I opted for the $30.00 refund. That was over two months ago, and I haven't heard one word since. No reply, no refund.

Lansdowne, Pennsylvania

This report was posted on Ripoff Report on 01/20/2008 05:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-dvdplanetorg/toronto-ontario/the-dvdplanetorg-ripped-off-poor-quality-obviously-homemade-promised-refund-havent-h-301889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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