The Enclave Of Naples Towing Scam Naples Florida

The Enclave at Naples has a very bad system in place for their parking passes . It is causing multiple problems for me and my tenants. I have complained in the past about how ridiculous the parking pass system is at the Enclave and was told by the property manager that I have to raise the issue at a homeowners association meeting. When I asked the property manager when the next meeting was she said she did not know and she also said they are not required to notify me of these meetings. I do not live there as this is a rental, so I would have to drive there to see when they post it on the bulletin board at the office. It would be a guessing game for me. They need to come up with a better system like issue a warning on cars before towing them, and also have the security company check the plate number against a list of registered vehicles before towing them away. The only way to get a parking pass is to get one during office hours. If the office is closed, they make you call security so they can meet with you outside of the gates to bring a parking pass. At times, they do not answer their phones! This is very inconvenient for every one! They also need to start utilizing the key pad near the gate, which they refuse to issue codes to owners or tenants. I have lived in South West Florida for almost ten years, I have never seen or heard of a community that operates this way. It is very costly and I am losing tenants over this. We need to confront them at the next Home Owners Association Meeting about this and complain big time. I want to find out if they can legally do what they are doing...It sounds like a big scam to me between them and the towing company...

We called the police to see if there was anything we could do about it. The gentleman we spoke with said the only thing we could do was pay to get the car back. He also said that they have received numerous calls about this before and that Morley's already had a few formal complaints about their company. When we got to Morley's to pick up the vehicle (and pay to get it back), the gentleman working there verified that Morley's had many complaints against them but were "still in business."