Complaint Review: The General Insurance Company - nashville Tennessee
- The General Insurance Company P.O Box 305054 nashville , Tennessee USA
- Phone: 800-280-1466
- Web: https://www.thegeneral.com/
- Category: Car Insurance
The General Insurance Company Failure to settle claim in a timely manner or return phone calls nashville Tennessee
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I was involved with a policy holder of The General on 10-13-15. As of this date, 11-23-15, i still have not received the compensation that they have indicated that i will receive. I have gone through 3 different departments as my case has progressed. They sent an adjuster out on 10-14-15, who totalled my truck. My case was then passed from the claims department to the total loss department on 11-4-15 and a representative named Casandra Houston. She called on approximately 11-12-15 and left a message asking me to call her. I called her on 11-16-15, for the first time, and left a message. She never replied. I attempted 2 more calls over the course of the next week with no calls being returned. As of this date, 11-23-15, i still have not received any settlement from The General. For any prospective people looking for an insurance company, i would stongly advise steering clear of this company as they have a reputation of ripping people off and dragging claims out in effort to make you give up persuing your claim against them.
This report was posted on Ripoff Report on 11/23/2015 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-general-insurance-company/nashville-tennessee/the-general-insurance-company-failure-to-settle-claim-in-a-timely-manner-or-return-phone-1269781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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