Report: #470924

Complaint Review: The Good Feet Store

  • Submitted: Fri, July 17, 2009
  • Updated: Sun, January 20, 2013
  • Reported By: omaha Nebraska
  • The Good Feet Store
    14483 West Center Rd.
    Omaha, Nebraska

Show customers why they should trust your business over your competitors...

My wife and I went to this store to relieve her foot pain. Which worked for awhile but after 6 mos. or so the pain returned. So we went back to the store after paying close to $300.00 just for them to tell her she had to order another pair. I wanted to know why since these inserts was suppose to be a life-time. They took the old pair and went into the back room and later came back to tell us they have to make another pair and to charge another $278.00. I said no I'm not doing that and they still kept the old pair. And to top it off they tested my feet and said they can make me a pair for over $400.00. I found the and bought 3 inserts for $19.95. A low, medium, and a high pair.

omaha, Nebraska
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This report was posted on Ripoff Report on 07/17/2009 06:15 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

You don't know me or how the inserts effect everyone.

AUTHOR: William - (U.S.A.)

Ok for one thing you don't know anything about me or my wife's feet. I don't care if you promote the good feet store or not. I know after 6 mos. they didn't work and caused more pain.  ...Yes she wore them according to their instructions. And if you think $400.00 is a good price for 6mos. of wearing them then you should get something straight. I posted this to let people know their nothing but a ripp-off. And yes they did have me go through test to see what kind of insert I needed. And they did go into the back room with our old inserts.  You wasn't there so how do you know so much of what we went through. And yes they kept the old pair of inserts. So if the inserts was worn out in 6mos. and hurting her feet what good are they? I found foot minders to work better then what this place sells. and cheaper. And yes they work.

 I wasn't going for a cheaper item but something that works. And found them.
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#2 UPDATE EX-employee responds

who are you?

AUTHOR: margaret - (USA)

sure you are not some pawn being used by the good feet company?  trying to deflect from the awful, dangerous good foot by going off about wifi, or whatever you call them?  please, dude.  read my review above called: "good feet an unhealthy joke."  from san diego.  the deal is this:  i have lot's of doctor friends i've consulted and this is what is going on with good feet:  they love to hammer out:  "you get what you pay for."  it is pure genius in its market simplicity.  see, this is the mentality:  you tell someone that the reason your product, in this case, "good feet" is so expensive, is 'cause you're essentially buying the technology.  everyone knows, even the most expensive of rubber is not going to be very expensive.  but if you can convince others it's really the technology you're buying and it works when nothing else will, well than you got their attention.  but what they are betting on is the person hasn't really tried everything else.  and they are hoping this poor person is in a lot of pain.  they know 900 dollars for the whole set is still a lot cheaper than going to podiatrist, surgery, shots etc.. so it seems cheap, right?  but this where the rub is:  the inserts really are no different than say Happy feets or wifis.  the inserts are exactly the same.  maybe the plastic might cost more, but not much.  but because you've told people they are unique and work when all other inserts fail, the person that bought them will want to believe it because it's called cognitive dissonance in shrink vernacular:  "to convince oneself they've made the right choice in order to not feel bad." they have to believe they are better because they spent so much money on them.  but if they were blindfolded,  instructed to wear the the wifis or happy feet or good feet for a year, they would notice NO DIFFERENCE!  It's one thing if a person has tried personal orthotics, tried scholls, happy feet, wifi, all of 'em, then tried good feet and it worked...but that is not the case, becasue as my doc said:  they are the same!!!  good feet just has the shocking unmitigated nerve to charge 300 a piece instead of thirty.  capice? 
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#3 Consumer Comment

Mis Leading statements & without TRUTH

AUTHOR: Paul Ritt - (USA)

  Hey, William if you're going to post something here about some business at least get it right, man. It's a life time warranty against breakage, flatting, or cracking. It is not your life-time for you to be able to get a new pair when ever you think you need another pair. They wouldn't just keep your old pair unless you just left them. If you wanted them back why didn't you ask for them, what's wrong with you? You said your wife's pain came back? What else did she do or not do? Old shoes, not wearing the supports, going barefoot, did she out grow the supports, were they flattened; there's got to be more than what you are saying. Let me get this straight to top things off for you they 'tested' your feet? They don't do any 'testing' in the store??? $400 is the market price & it seems to be a fair price! William knows that Good Feet doesn't go in the back room & make their inserts; they make a line of orthotics that you get the same day. I don't know why he's being so mis-leading. I'll bet his wife is not wearing the Walk-fits any more & if she is she's I bet she's ruining her feet.

Here's my experience with Walk-Fit....

Walk-Fit a cheap imitation Arch Support / Orthotic that is a waste of money; 

If its too good to be true than its probably not true! The glitzy misleading advertisements of this cheaply made in China knock off of a real orthotic for only $19.95 should have been the first clue for me but I guess I was gullible. I should have know better that orthotics dont come in shoe sizes but arch sizes (4-arches in the foot). Its like calling on the phone & saying hey I cant see too good send me some glasses. I decided I had enough after a week of trying to wear this piece of plastic in my expensive shoes. In fact it was causing more pain than what it was solving. I experimented with their so called customizable arch inserts of low, medium, & high & found it was more of a gimmick than anything. Showing this Walk-Fit to my foot doctor he said get your money back this is the worst thing you could do for yourself. (But they wouldnt refund me)! My doctor said that the 3 different snap in parts were called posting & was actually a prescribed treatment. An examination from a licensed medical professional was necessary to ever get something like this right. He was surprised that the American Medical Association has not shut them down yet. My doctor suggested that I go to a real brick & mortar store and be professionally & personally fitted with something real. I took his advice & even thou I spent over $249 it was the best thing I ever did.  It was night & day compared to the cheap Walk-Fit imitation that didnt work. If you think Walk-Fit is not too Good to be true then go for it & waste your money like I did! If you feel like youre not worth it & you like being cheap then by all means dont spend over $249 for a real orthotic that will actually help you. Im looking into a class action law suit against Walk-Fit & if you buy a Walk-Sh*t Im sure youll end up wanting to join me. 

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