Report: #1347526

Complaint Review: The HERO Program

  • Submitted: Wed, January 04, 2017
  • Updated: Wed, January 04, 2017
  • Reported By: Mar — Ripon California USA
  • The HERO Program
    5000 Beach Street, Suite 6000
    Newport Beach, California

The HERO Program Classic Scam! Show all the signs of understanding and a willingness to do good unto people then take them for all they are worth and more. Add to that desire to help by adding the bill to the customer's taxes to give the customer a year to save for the payment without letting them know you are sending paperwork to the state tax board to place a lien on the customer's home adds up to lying and stealing with class! Hope there' s justice for these criminals! Newport Beach California

Show customers why they should trust your business over your competitors...

I have come to understand exactly what a huge scam the "Hero" Program is. No where in my contract for installing AC with them did they say they were going to place a "lien" on my property. Had I not been trying to refinance my property to lower the interest rate, I never would have know that they had submitted paperwork to the state to place a lien on my home! Guess when they stated the amount would be added to my taxes there were, in essence ,

telling me it was a 'Lien". An amount that was to be less than $8,000 quickly added up to $11,845.69 and that amount did not include their fees and administrative cost. And then to find out they had a lien on my home only drove the salt deeper into the wound. By the time I had paid them off, I would have been approaching $20,000. The program is a SCAM!!!!!!! It preys on people desperate need to meet their basic needs of heat and air. There is NOTHING "efficient" about this program.

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This report was posted on Ripoff Report on 01/04/2017 06:53 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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