Complaint Review: The Ideal Match
The Ideal Match Fairlure to deliver any services promised on $9000 VIP contract I signed in October 2016. Refusal to allow me to receive refund and terminate this contract. San Diego California
This is the e-mail I wrote to Dave Osmond of The Ideal Match on Sept. 6 -- telling him that after 11 months on their books, (after paying the full VIP membership fee of $9,000), I was very disappointed with their services -- having only received 2 valid referrals since then, and being put "on hold" against my wishes. Also being rebuked for my "behavior" in discussing my membership with others! I asked for a refund and was told "there are no refunds after the three-day right of rescission."
Dave – I do hope you will listen to my reasons for wishing to terminate my membership, from my point of view. As I explained, I am NOT an ideal candidate for TIM’s services; I also have a much wider circle of friends with my shared interests than you seem to be able to provide. Also, to make my termination easier I still believe that the fact that I live more than 50 miles away from San Diego (although I also lived here when I joined) should make me eligible for note 18 in the agreement. You say that I have the option of trying to sell my membership, but as I pointed out to you earlier, from my own experience I cannot recommend it to anyone in my own (senior) circle of friends.
I continue to hope that you will agree to negotiate some type of cancellation agreement with a reasonable return of my investment without my having to resort to legal aid. In return I will refrain from discussing my disappointment with any other potential members.
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