Complaint Review: The Lakeside Collection - NorthBrook Illinois
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- The Lakeside Collection lakeside.com NorthBrook, Illinois U.S.A.
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- Category: Bed & Bath
The Lakeside Collection Never order through Lakeside Collections, they ignore their customers emails faxes and never answer their customer service numbers NorthBrook Illinois
*UPDATE Employee: The Lakeside Collection
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Ordered for the first time from The Lakeside Collection, all materials indicate guarantee delivery by Christmas. I ordered 11-8, never received any information items were on back order had to call to find out. I kept checking the status, showed back ordered then showed 12-4 to be shipped then it changed to 12-8 then it just showed back order again. I sent two emails no replies I sent two faxes no replies. I will never order from this company again. Also happened to my sister
Ellie xxxxxxx
El Cajon, California
U.S.A.
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This report was posted on Ripoff Report on 12/26/2008 01:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-lakeside-collection/northbrook-illinois-60085/the-lakeside-collection-never-order-through-lakeside-collections-they-ignore-their-custom-405035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
The Lakeside Collection
AUTHOR: Melissa M - (U.S.A.)
SUBMITTED: Wednesday, January 07, 2009
Dear Ellie,
I sincerely apologize that your first ordering experience with The Lakeside was not favorable. The experience you outlined is not typical of our service and I'd like to offer you some compensation for the troubles you experienced.
Please email me at helpline@ltdcommodities.com, with your account information. Once I receive that information I will contact you to resolve your concerns.
I look forward to hearing from you.
Melissa Martinez
The Lakeside Collection
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