Complaint Review: The Lawnmower Shop - Tahlequah Oklahoma
- The Lawnmower Shop 14166 Hwy82 Tahlequah, Oklahoma USA
- Phone: 918-431-2554
- Web:
- Category: Hardware & Tools
The Lawnmower Shop No repair work done/won't refund payment Tahlequah Oklahoma
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I 've had problems with this company in the past (poor repair work on lawnmowers, trimmers etc) but decided to give them one more try. I brought in my chainsaw (wouldn't start) for repair. When I returned to pick it up, the repairman ( who I later found out was also the owner) told me that the carberator had only one (of 2) bolt attaching it to the motor. I half-jokingly asked "You did replace it, right?" He replied in an irritated tone "Of course. Why would I not?".
When I got home I started it up (it was hard to start and ran rough) and used it for a few minutes until it stopped running and would not re-start. I removed the motor cover and found, to my amazement. that he had in fact NOT replaced the bolt attaching the carberator. I found the missing bolt covered with dirt and debris (it had clearly been there a while), cleaned it off and replaced it. It was very difficult to install. I had to grind down a hex wrench to fit the narrow space and it took me almost an hour.
I returned the next day to the Lawnmower Shop and aked the lady at the desk to call the owner or manager and told her that the repairman had done a dishonest job. She brought in the owner (he was also the repairman!) who was already upset and yelling. I showed him the close up pictures I had taken, which clearly showed the missing bolt. He became very belligerent and said "that picture doesn't prove anything" and refused to refund my payment ($53.08)
I will not go back to the Lawnmower Shop and would not recommend it to anybody else. I have also heard from others with similar problems there.
This report was posted on Ripoff Report on 06/27/2016 09:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-lawnmower-shop/tahlequah-oklahoma-74464/the-lawnmower-shop-no-repair-work-donewont-refund-payment-tahlequah-oklahoma-1313890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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