Complaint Review: Ripoff Report | The Lee Arnold System for Real Estate Investing Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. The Lee Arnold System of Real Estate Investing accomplishes that goal through its world class and certified training for real estate rehabbers and private money brokers. The Lee Arnold System of Real Estate Investing does not believe in the one-and-done transactional relationship common to the real estate investing educational community.
- The Lee Arnold System for Real Estate Investing Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. The Lee Arnold System of Real Estate Investing accomplishes that goal through its world class and certified training for real estate rehabbers and private money brokers. The Lee Arnold System of Real Estate Investing does not believe in the one-and-done transactional relationship common to the real estate investing educational community.
4298 River Bend Ave. Post falls, ID 83854
United States of America
Lee Arnold System of Real Estate Investing Verified TRUSTED Business REVIEW: Customer Satisfaction Commitment: The Lee Arnold System of Real Estate Investing is dedicated to customer satisfaction. One on opne support ensures client success, and focusing on finding ways to assist client's search for new opportunities effectively, even in challenging business climate we face today.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service Lee Arnold System of Real Estate Investing pledges to always resolve any issues: feel safe, confident & secure when doing business with Lee Arnold System of Real Estate Investing recognized by Ripoff Report Verified™ as a safe business service
EDitor's UPDATE: Positive rating and recognition has been given to The Lee Arnold System of Real Estate Investing for its full commitment to quality customer service.
Ripoff Report's discussions with The Lee Arnold System of Real Estate Investing have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. The Lee Arnold System of Real Estate Investing listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
The Lee Arnold System of Real Estate Investing's principal, Lee Arnold, has informed us that his personal philosophy is that client success is the heart of the business. [continued below]....
One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "The Lee Arnold System of Real Estate Investing truly communicates all aspects of the service in a timely and effective manner. We are very pleased with the responsiveness that the employees show us. They are serious about meeting commitments, and deliver on their promises."
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Lee Arnold during an onsite inspection held by a third party verification company with no biases towards The Lee Arnold System of Real Estate Investing.
The Lee Arnold System of Real Estate Investing educates their clients on how to invest in real estate, while simultaneously lending them money to invest in that real estate. Lee Arnold further explained the processes of his company, "we will take anyone, not matter the background, income, credit score, and teach them how to invest in real estate. [We] lend them the money they need to buy and sell real estate for a profit with the hopes that they generate enough income and eventually come back to become a lender through our company to the new people coming into the fold." Their loans are funded by private investors who have IRA funds that they are looking to deploy.
CEO, John Cain, explained how leads are obtained for The Lee Arnold System of Real Estate Investing, "In a number of ways we acquire leads through people who are interested in real estate investing. People who are interested in getting private money capital, referrals, attending conventions, Internet advertising, and print advertising." Once a potential customer has expressed interest in their services they will be contacted so The Lee Arnold System of Real Estate Investing can further understand their needs. Mr. Arnold expressed, "if their interested in borrowing money we respond to them and we ask them about the deal that they want to get funded on. If they are responding to interest in attending a live event, we sign them up. We do not cold call. We only call those who express interest in our products and services.
CUSTOMER CARE & COMPLAINT RESOLUTION – THE LEE ARNOLD SYSTEM OF REAL ESTATE INVESTING
During the onsite interview, Mr. Arnold was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Arnold expressed a complaint that was also placed on Ripoff Report's website. One of their clients purchased a phone coaching program which costs $12,500, he additionally purchased a business setup entity LLC formation package which costs $6,000. Mr. Arnold further explained, "he called in saying he was unhappy and not satisfied with the level of service he was receiving and requested a refund. We called back asking if he would like a refund or if he would rather us send someone out to his home to work with him for three days, which is a $25,000 one-on-one mentor ship which we sent to him at no cost. We did it because we wanted to make this customer happy. While our mentor was out there he identified several deals, and he ended up buying one of them with the money we lent him. He fixed it up, sold, it, made a $40,000 profit, and still complained that we did not do a good job...in the nature of our business, bad press costs us a lot more than the individual customer themselves...it's not just a loss of that customer on that particular sale, it's a loss of future loans, future opportunities, that borrower becoming a lender through us--we take customer complaints very seriously." This is not a common complaint for Secured Investment Corp, and they will do whatever they can to ensure customer satisfaction.
When asked what type of changes they have made to honor their commitment to make things right with the consumer per the request of Ripoff Report, Mr. Arnold Stated, "but we certainly added fail safes to ensure that our clients had a better customer experience."
The Lee Arnold System of Real Estate Investing is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "to me it means the opportunity to actually be able to address customer complaints. My main interest in the efficacy program is it gives us the opportunity to handle, and help the customer without them just anonymously land basting us online for stuff we didn’t even know we did. So, it is a checkpoint to determine either the validity of the complaint, or give us the opportunity to resolve it before it has to be brought to the public’s attention. And we have very few of them, but the ones we do have we’d like the opportunity to fix whatever we did in the customer’s mind. So that’s, to me, what the efficacy program provides."
THE LEE ARNOLD SYSTEM OF REAL ESTATE INVESTING – STATEMENT FROM THE CEO – LEE ARNOLD
" We are one of the top private money lenders in the United States. With us, you'll always receive a customized approach to funding your loan and real estate investment that comes from a team who consistently works with new clients as if they had been clients for years. Please take time to review our site, learn about some of our products and services, understand our history, and receive answers to some of your questions.
The Lee Arnold System of Real Estate Investing's entire staff shares Lee's commitment to world class service and support of its customers and clients. The Lee Arnold System of Real Estate Investing takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "The Lee Arnold System of Real Estate Investing provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Mr. Arnold is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers." Ripoff Report was pleased to learn that The Lee Arnold System of Real Estate Investing's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM THE LEE ARNOLD SYSTEM OF REAL ESTATE INVESTING
The Lee Arnold System of Real Estate Investing recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, The Lee Arnold System of Real Estate Investing has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Lee Arnold, Ripoff Report is convinced that The Lee Arnold System of Real Estate Investing is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that The Lee Arnold System of Real Estate Investing meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Lee Arnold I'm the Solution, LLC Idaho
I was victimized by Lee and his companies. He promotes Real Estate financial Education materials and his personal coaching programs for a very high price.
I received a call to attend Lee's live 4 days event. I paid $900 and attended the event. Lee promoted his "3 day personal coaching program for $25,000" at the event. His assistance urged me to sign up for it several times. on the final day, I signed up, but I canceled it a few hours later by notifying by emails and phone messaging, and forgot all about it.
A week or so later I found out that he charged $15,000 to my credit card, by ignoring the 3 day cancellation clause. I disputed the charge with my bank.
About 10 days later, Lee called and urged me to cancel the cancellation. He knew that I lost all my retirement funds in a scam. he told me to hire him to get back all the money I lost. He told me to sell all my rental houses to raise capital. (I have 3 rentals.) I was shocked to hear that. I could not figure out how I could have missed it. he was encouraging me and assuring me that he will show me how. I thought maybe he knows something I don't know, and I gave in. Before coming over to coach me for 3 days, he said he will call me twice. In the mean time he asked me to send all my financial documents. He then charged the balance amount to my credit cards.
On the day he called, I asked him how I could make money by selling my 3 rentals. He told me how. After the call, I sat down and did some math according to his plans. I found out that the plan was nothing but bogus. I could have lost money and all my rental houses under his plan. I immediately sent cancellation email to his company and to my credit card companies.
He called again. He talked for a couple of hours. I told him that I was approved of refinancing cash out loan and I will be fine. He urged me to do 3 days with him to make my Real Estate investing goes much faster. He said that I will be "IN" with his Private Money bank and I will have money. Again I said OK.
On the final day of the coaching, he made 8 offers to purchase high priced Real Estates in my name. That left me with a lot of questions. I wondered how do I supposed to come up with the down payment(s), if they were accepted, etc. I wrote many emails for the next 7 days, but all went unanswered.
Within weeks, I realized that I don't have to worry about that, because none was even considered as legitimate offers by the seller's agents. Lee approved to my realtor to write all my offers as if I am buying them with 6% conventional loans, when they were not. I am not new in Real Estate investing, and did not need him to show me how to go to a Real Estate office and make offers to purchase houses. Only problem I had was that I needed help for the down payment.
To make the matters worse, just prior to my re-financing loan was going to be closed, Lee's big charge showed up on my credit card and the lender terned me down.
My $25,000 investment on Lee Arnold was bad enough, but it caused my cash-out re-financing loan to be turned down.
These double hits wiped me out and the business I was planning for a year went down the drain. Lee was supposed to be a financial whiz. He had all my financial papers. He should have known that the huge spending at the time of refinancing was a bad idea, but he did not care.
I took Lee's persuasive manner as his sincere concern over my situation of losing my retirement funds to a con-man. As it terned out he was another con-man.
This report was posted on Ripoff Report on 11/13/2010 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-lee-arnold-system-for-real-estate-investing-verified-trusted-business-ripoff-report-verified-businesses-you-can-trust-the-lee-arnold-system-of-real-estate-investing-accomplishes-that-goal-through-its-world-class-and-certified-training-for-real-estate-rehabbers-and-private-money-brokers-the-lee-arnold-system-of-real-estate-investing-does-not-believe-in-the-one-and-done-transactional-relationship-common-to-the-real-estate-investing-educational-community/wwwprivatemoneybankcom-idaho-83854/lee-arnold-im-the-solution-llc-idaho-661618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: