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Ripoff Report | The Midas Legac Review - Winter Garden, Florida
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Report: #1328425

Complaint Review: The Midas Legacy - Winter Garden Florida

  • Submitted:
  • Updated:
  • Reported By: John — las vegas Nevada USA
  • Author Confirmed What's this?
  • Why?
  • The Midas Legacy 1220 Winter Garden Vineland Rd. #108 Winter Garden, Florida USA

The Midas Legacy Credit Card Rip off Winter Garden Florida

*Consumer Comment: Midas Legacy

Show customers why they should trust your business over your competitors...

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on the start of this I listen to a long video and they were supposed to send me Lesson 1 via mail 

never recived Lesson 1 and they waited till time ran out still no lesson 1 and charged my CC.

when I asked what this charge was for they said lesson 1 and no refunds after 30 days. 

they took money from my atm card which was to go to my car insurance and when I emailed them they 

said no refunds. would of been nice if I would of gotten it . 

This report was posted on Ripoff Report on 09/15/2016 06:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-midas-legacy/winter-garden-florida-34787/the-midas-legacy-credit-card-rip-off-winter-garden-florida-1328425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Comment

Midas Legacy

AUTHOR: NAF - (USA)

POSTED: Friday, December 23, 2016

First off, I want to sypathise with the complaint author for his/her experience. We have all (I am 99% sure) had similar experiences with businesses. However, I have been a customer of Midas Legacy for a little over 1 (one) year and have been very satisfied with their sevices.

As a small business owner myself, I am constantly evaluating my efficiency concerning my services, including fulfilment and customer service, as I am sure all  legitemate, honest, and itegruitous business owners must do to be successful, and develop customer trust and loyalty.

However, we are all human, after all, and sometimes a customer slips through the evaluation process undetected. Then, it becomes difficult to analize what the heck may have happend while that customer order was in the void. It seems this is  perhaps what happened to you.

I am NOT making excuses, or bellittling what has transpired in any way. Because, and I will admit, that the fulfilment of services by Midas Legacy have from time to time has been just this side of punctual (but only a couple times,really), and support was maybe a tad bit difficult (I was told later it was due to changes regarding employees). I am only saying that my over all experience with Midas legacy has been pleasent and fruitful.

Purhaps you could try explaining the situation again (and this time ask for a supervisor or the owner) and find out if they would be willing to either fulfil the order, or send a refund. They seem to me to be ratiomal people who do appreciate their customers.

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