Complaint Review: The Money Source and Loancare Servicing Center - Virginia Beach Virginia
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- The Money Source and Loancare Servicing Center 3637 Sentara Way Virginia Beach, Virginia USA
- Phone: 800-274-6600
- Web: http://www.loancareservicing.com/
- Category: Real Estate Services
The Money Source and Loancare Servicing Center The Money Source Inc and LoanCare Servcing Center The Money Source and LoanCare Servicing have kept $3,000 worth of Mortgage payments and will not apply to my loan Virginia Beach Virginia
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
In July 2015 I refinanced my house with The Money Source Inc and the mortgage contracts came with payment stubs regarding sending the payments to LoanCare Servcing Center with a PO Box address. So I honored contract and sent my payment using my online chase bill bay feature and then the Money Source called me stated they have not recivided the two payment claiming that they are no longer working with the third party company LoanCare Servcing center after I had already sent two payments. The payment were never applied to my home loan and The money souce kept reassuring me over the phone that the matter would be resolved and I would not need to worry. I have sent several emails and called the money souce several times with no results now the The money souce has informed me that it would be my responsableity Loancare servcing center to return the money to me or forward to the Money Source.
I have proof that Loancare has cashed the two checks amounting to $3,000
and now The money source will not give me credit for those two payments and they are assigning me to collections calling my emplyoer to verify my employment. They are also sending me letters stating they are going to take my home away from me!!!
I have made every other payment ontime and prior to this issue I have a history of never being late on my mortage.
The money source Inc is very unorganzied and unprofessional and contiues to make promises to resolve the matter but never takes any action nor communicates with the status nor provides any updates.
It was never made clear to me that I would be responsable to recover those payments from the third party they hired to process payments.
I was just told today by Olisa the collections supervisor
I would not do business with either of these companies and Gotmortgage.com is the company that got me in this mess in the first place.
This report was posted on Ripoff Report on 12/01/2015 05:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-money-source-and-loancare-servicing-center/virginia-beach-virginia-23452/the-money-source-and-loancare-servicing-center-the-money-source-inc-and-loancare-servcing-1271395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.
