The National Homeowners Association Complete Failure! Orlando, Florida

I have numerous concerns with this organization.  First of all, the first time I had someone come and do work for me, they did a terrible job.  After that instance, I decided that I did not want to use this service or organization anymore and wanted to utilize the "money back guarantee."  The National Homeowners Association did not respond to any phone calls or emails and to this day, will not respond to any request.  Additionally, they have charged fees to my credit card without my consent.  This organization is a fraud and total ripoff!