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Report: #728688

Complaint Review: The Natural Sapphire Company - New York New York

  • Submitted:
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  • Reported By: LDW 2730 — Victoria/Aust Internet Australia
  • Author Not Confirmed What's this?
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  • The Natural Sapphire Company 6 East 45th Street, 20th Floor New York, New York United States of America

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BEWARE AND BE WARNED...DECEITFUL TACTICS, FAULTY CRAFTSMANSHIP, CHEAP INFERIOR PRODUCT NSC SHOP ELSEWHERE......

Olivia's the sales extraordinaire s professionalism in coordinating the sale was exceptional, she did and promised the world to alleviate my concerns regarding their product and the genuineness and superiority of their jewelry.

I have all of her lies and deciet in writing as we created my ring over the net and all my concerns were responded to and quashed via email.
I regret buying my stone set in a ring sold on their web site. The ring and stone ordered look completely different as that which is described in their images. My ring and so called natural stone cost $3600 AUD BIG MISTAKE.

When it arrived the value stated on the package stated $150 described as costume jewelry. When I questioned this they said this was essential "to save importing taxes and fees" ripping off the government too. Well to make things worse I opened my ring examining it closely I noticed my sapphire looked nothing like what I ordered in colour, the actual setting was nothing like the one I ordered VERY POORLY MANUFACTURED. I ordered square I got a somewhat square oval which is out of proportions some sides more rounded then the others its quite obvious to the wearer trust me.

The four prongs which hold the stone in tact you have 3 which are visibly there and holding the stone and the fourth which is barely visible and paper thin can be bent out by had. Such a poorly put together piece of CRAP but I wear it because this is the wedding ring I choose my husband had his doubts all along but I insisted.

Worse still I had it taken t a jeweler 1 seemed to think the stone was glass, the other said a semi precious stone NOT A SAPPHIRE and definitely heat treated. The jeweler commented the workmanship and metal was out of CHINA.

I will save up and get it reset I dont want to find out any more news on the rubbish I have purchased so I will not take it to a gemologist for more disappointment. I wish this site was available before I purchased my ring, when I looked for reviews on this company prior to purchase I only found one on the BBB accredited website which rated them as A+ sooo grossly incorrect. Since them I have found the NSC flogging their jewelry on ebay I wish I had brought my ring through the NSC via ebay because ebay have a return policy which the company would have to add hear to and I would be entitled to get my money back. and buy something decent/ real elsewhere maybe a walk in store.

They haven't heard the end of me yet.

This report was posted on Ripoff Report on 05/12/2011 06:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-natural-sapphire-company/new-york-new-york-10017/the-natural-sapphire-company-tnsc-nsc-rip-off-fraud-merchants-scammers-cheats-new-york-728688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
3Consumer
3Employee/Owner

#7 REBUTTAL Owner of company

FAKE POSTING FROM EX-CONTRACTOR

AUTHOR: The Natural Sapphire Company - (USA)

POSTED: Wednesday, August 05, 2015

OUR COMPANY WAS SUBJECTED TO FAKE/FALSE REVIEWS BY A FORMER EMPLOYEE/VENDOR

All the negative reviews on RipOffReport.com were created from Mid 2011 till early 2012 (about 7 month period).  A former contractor located in India posted these false reviews.  Note the grammar is very poor in most of the reviews and the claims are in many cases outrageous.  We filed suit in court to have the dozens of false reviews removed from the internet in 2012.  

The judge issues a court order to remove all the false reviews and Google complied on most of the fake reviews that we could find.  Bing and Yahoo do not have a legal dept that removes court orders so many of the false reviews still show up.  

The Natural Sapphire Company has a near perfect reputation on Yelp, TrustPilot and other highly respected 3rd party review websites.  Do not believe the nonsense you read on this website, PissedConsumer.com etc, they were all fake!

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#6 Consumer Comment

Read this report on The natural sapphire company

AUTHOR: David Smith - (United States of America)

POSTED: Tuesday, September 13, 2011
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#5 Consumer Comment

have a look at http://www.thenaturalsapphirecompany.us

AUTHOR: PrashantT - (India)

POSTED: Friday, August 12, 2011

If you are buying natural sapphire then do have a look at Natural Sapphire Company Rip off site its very informative

www.thenaturalsapphirecompany.us

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#4 REBUTTAL Individual responds

This Evan Guttman is talking utter nonsense

AUTHOR: PrashantT - (India)

POSTED: Thursday, August 04, 2011
This  Evan  Guttman is talking utter nonsense ; The problem is ; whatever negative is talked about The natural sapphire Company over the net by aggrieved customers they  blame it on us because we have filed criminal cases against Michael Arnstein of The natural Sapphire Company . This guy Michael Arnstein stole our source code, info , patented technologies by bribing our employees illegally

He went to the extend of giving them false identities and coerced them into accepting money for code/technology. We are working for Michael Arnsteins arrest through  US authorities

 . In India already criminal cases are pending against him. We have also exposed deceit and fraud of The Natural sapphire Company on

http://www.naturalsapphirecompany.com

the aggrieved customer from Australia contacted us and here is what she says

I hope you put Arnstein and his employees in jail as they have all conspired with him in this scam and assisted him in doing this knowingly I wish you and your group well.
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#3 Author of original report

EVAN YOU SIR ARE THE FAKE & LIAR NOT THIS REPORT

AUTHOR: deedee2730 - (Australia)

POSTED: Thursday, August 04, 2011

Dear Evan,

Like your company and product you are a liar and cheat harsh but true, I know the truth hurts.
My question is how many sapphire rings did you sell to Melbourne Australia in Feb 2011?
Let me answer this...... 1 mine your products are sooo good that my poorly manufactured ring pictured in this report broke a month ago I had to have it repaired.
Evan you know in the special report provided with your product purchase, there is a nasty little terms and limitations section on the paperwork 5 little things that you have put there to protect you and your company from your real Deceitful tactics and Fraud, I know of no other jeweler that needs these terms and limitations to guard or protect them from their genuine product.

Let me quote no. 3
Identification reports are not guarantees, valuations or appraisals and The Natural Sapphire Company makes no representation or warranty regarding the reports issued or the articles described in them. Each report contains a description of the articles tested based upon tests and techniques used by the TNSC at the time of examination.


WHAT THE? If your product is what you say it is and you do the testing you write and specify on your website which I now strongly doubt... the above limitation is void and irrelevant
and so are the other 4 you issue on your paperwork. By the way buyer some of the stones state they have a Gemlogical Institute Of America report I have cross referenced the identification of the report numbers to stones they are providing with the GIA data base these certificates with and the stones and reports they are offering are not listed with the GIA FRAUD

Evan What more do you need for proof?

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#2 REBUTTAL Owner of company

This is a fake post!

AUTHOR: Evan - (United States of America)

POSTED: Wednesday, August 03, 2011

This is a fake post made by Prashant Telang of Transpacific.in.  This man is trying to extort us for $100,000.  We have obviously not paid this, and he is now posting these malicious lies all over the internet.  This above story is an obvious outright lie, bad English and all (Prashant Telang is located in Mumbia, India).

The Natural Sapphire Company has been in business since 1939, and has not sold any "fake" items in it's history.  This is pure libel and will not be tolerated.

Further questions about Prashant Telang can be seen here: http://www.DontOutsource.com

Evan Guttman
CIO
www.TheNaturalSapphireCompany.com

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#1 Consumer Comment

Hello Victoria

AUTHOR: TPS - (United States of America)

POSTED: Monday, May 16, 2011

Hello Victoria

We are a company which in in legal dispute with The Natural Sapphire Company Now Natural sapphire Company is falsely accusing us of  filing this report to malign them As we both(you and us) know its completely untrue
Victoria could you please send me more details on this purchase you made. on connect@transpacific.in
You could send me there purchase order (you may blank off anything which you do not want to disclose) Our aim is the prove that this ripoff report filed by you is from genuine  buyer

Thanks
connect@transpacific.in

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