Report: #562579

Complaint Review: The New Linens N Things - Internet Internet

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Submitted: Sun, January 31, 2010
Updated: Sun, January 31, 2010
Reported By: Christin — Vonore Tennessee United States of America

Author Not Confirmed

Why?

The New Linens N Things Internet United States of America

Phone:
Web: www.lnt.com
Category:

The New Linens N Things Linens N Things, LNT, lnt.com New Linens N Things using an old tactic - BAIT N SWITCH Internet

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I'm very upset that The NEW Linens n Things uses selling tactics like BAIT N SWITCH! I placed an order on 1/18/10, I followed up on this order on 1/21 and was told on 1/22 that it would take up to 10 days from my order date to ship - there was no mention of out of stock and when I placed the order in FACT the item specifically showed online as IN STOCK - on 1/28 I received an email stating my order had been cancelled, I replied and asked if I could still get the sale price when they are back in stock or have an equal product substitute and was sent back a coupon code for 15% off another order - that's not at all what I wanted, asked for or fair ... In fact anyone can go online right now and get 14% as advertised right on the website - and my 15% they offered me can't be combined with any other offer.

The rest of the items they have like the one I ordered are much more than a 15% discount would offset In FACT they are 4 times the cost of the item I ordered! I used Paypal for the order - they recieved the money same day but 13 days later now I still haven't been credited back. I contacted them once again stating I'd like comparable item to replace my order or a raincheck for when the item becomes back in stock, or the name and address of the CEO so I could lodge my complaint directly .. no surprise I haven't heard a word back from them. I filed a BBB report now and am posting to warn others to be weary of this sales practice.

This report was posted on Ripoff Report on 01/31/2010 10:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-new-linens-n-things/internet/the-new-linens-n-things-linens-n-things-lnt-lntcom-new-linens-n-things-using-an-old-tac-562579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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