Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to The Power Company for its full commitment to quality customer service.

Ripoff Report's discussions with The Power Company have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. The Power Company listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

The Power Company's principal, Mr. Patrick Farah, has informed us that his personal philosophy is that his clients success are the heart of the business. As a successful businessman, Patrick Farah feels it is critical to listen to his clients and respond properly. By always putting his customers first, Patrick Farah hopes to maintain The Power Company as a successful enterprise both now and for many years to come. Another top executive, Cheryl Arts told us that Patrick Farah's personal business philosophy is based on the premise that "strives to add value in service, understanding that a successful business model is based on value-added services, and client care". The Power Company's Steve Brewer says this, "We are one of the top energy companies for helping businesses and residents budget their electric and gas needs. With us, you'll always receive a comprehensive and customized approach to our analysis that comes from a team who consistently stays on top of the energy markets and adapts them to fit the financial needs of businesses and residents around the country."

One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "The Power Company truly communicate all aspects of the service in a timely and effective manner. We are very pleased with the responsiveness that the employees show us. They are serious about meeting commitments, and deliver on their promises."


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Patrick Farah during an onsite inspection held by a third party verification company with no biases towards The Power Company.

The Power Company is an energy broker that acts as a customer advocate for energy and the deregulation of energy states. Their passion drives them to become energy experts and provide their expertise through education. Patrick Farah stated the following about his company, "we have contracts with over 40 suppliers and we have them compete against each other for your business. We have the most competitive pricing and we cater to the particular business. Because we do a lot of volume your deal is not the deal that will help us eat that month, a lot of companies in the energy business are like a mom and pop shop and if they don’t close the deal they are not going to be able to pay their bills and put food on the table. In 2016, we did over 2,369 new commercial customers and over 64,000 new residential customers. Because of the volume that we do we can be very aggressive in the marketplace to be able to do the best work for our customers and try to get them the best deal in their market."

The Power Company attempts to incorporate as many facets of sales that are available. On the commercial side, they have strategic relationships with cost reduction companies for referrals and introductions to larger corporations. On the smaller commercial side, they have a sales staff that researches and educates leads. For residential properties, they have a call center and door to door sales team. Mr. Farah explained the sales process once the client has decided to proceed with their product, "there is a third-party verification company that calls the customer back and verifies the info on the agreement whether it’s 6 months to 18 months on what the locked-in rate would be. Then our quality control department double checks the process, the recorded calls, the third-party verification company call, then the quality control department double checks everything and it is sent to the specific supplier. After that other than making sure the QA was set, and everything was said properly, it's deemed a good sale, the supplier does the actual switch, and the service of the making sure your power is on is on the poles and wires company. So, whoever you pay your bill to is the poles and wires company, they send you a bill and the rate you agreed to would be on your bill, and poles and wires would do their charges which are separate and then finally the taxes."



CUSTOMER CARE & COMPLAINT RESOLUTION – THE POWER COMPANY

During the on-site interview, Mr. Farah was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Farah expressed that they rarely receive complaints due to their no cancellation and termination fees policy. This policy puts most of their customers at ease with their decision. He further stated, "the only thing someone could be upset at is why did someone come to my door or call my phone. We have quality and control in effect for that. So, we have a do not knock list for the door to door [service] and we have the national do not call list that we scrub against before we ever call anyone. So, we have these things in place for that."

When asked to comment on complaints posted on Ripoff Report's website Mr. Farah expressed that the comments were made by disgruntled past employees of a previous company. He additionally expressed that the comments were not in reference to his company, but personal attacks on him and current employees of The Power Company, "they think I wrote a Ripoff Report about them, so they wrote a Ripoff Report about me. Saying I steal money from children and I am a conman. These are personal attacks and there is no merit in the attacks on The Power Company and my name personally." Mr. Farah expressed that if any past or current client has an issue with their services he is happy to attend and resolve the issue. In order to further assure future and current clients, The Power Company is licensed in the state of Ohio and Illinois as an energy broker. They additionally have the ability to do business in 9 total states.

When asked what type of changes they have made to honor their commitment to making things right with the consumer per the request of Ripoff Report, Mr. Farah stated, "we’ve always made best efforts to have a very strong training problem so that our sales person can be as informed as they can be. We have really strong quality control department that we put in place that keeps getting robust as we get bigger and have more resources we keep adding to our quality control and our training and reviews from energy advisers so that if we were to have customer issues we would be able to find out what they are right away and get them handled right away."

The Power Company is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "whatever decisions you make they can be unmade. So, we want the chance to answer any questions or solve any misunderstandings without it being a permanent record out there with somebody saying horrible things about my staff or myself without a chance to face the accuser. We really care about our customers we try to stay abreast of, the forefront of the marketplace so we can do the best for our customers. Have the proper quality control and customer service in place so we are there for them to help them with their energy needs, help them with their budgeting properly whether it’s a small apartment to an entire village, an entire city, or high-rise, or manufacturing facility. Everyone uses electrons, everybody uses energy we just want to be able to provide the best services for everybody out there."



THE POWER COMPANY – STATEMENT FROM THE MANAGING PARTNER – PATRICK FARAH

" The Power Company's We are one of the top energy companies for helping businesses and residents budget their electric and gas needs. With us, you'll always receive a comprehensive and customized approach to our analysis that comes from a team who consistently stays on top of the energy markets and adapts them to fit the financial needs of businesses and residents around the country. The Power Company takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Patrick Farah and The Power Company provide a very positive environment to work, we have a great family style culture that makes coming to work fun. Opportunities for suggestions and improvements are encouraged. Patrick Farah is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers. Patrick Farah realizes that our true asset is our team."

Ripoff Report was pleased to learn that The Power Company's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM THE POWER COMPANY

The Power Company recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, The Power Company has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Patrick Farah, Ripoff Report is convinced that The Power Company is committed to quality delivery of services resulting in total client satisfaction.







How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that The Power Company meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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The Power Company Steve Brewer and Cheryl Arts Chicago Illinois

I just read the rubuttal from THE POWER COMPANY concerning Steve Brewer and Cheryl Arts.  Folks there is a special in hell for these two people.  I know them personally.  I invested money in their former firm Brewer Investment Group.  I lost everything because of their lies.  Please don't believe what THE POWER COMPANY has written as a rebuttal.  Good people were destroyed by their reckless and criminal behavior  Quite frankly, they both belong behind bars!  I have attached a summary of Steve Brewer's activities from the SEC!  Let's see if The Power Company can discount all these allegations and proof from the Federal government.  Both Brewer and Arts were working on this energy deregulation project while still ripping people off at Brewer Financial Group and Brewer Investment Group.  Their plan was a last ditch effort to save their financial firm.  Easy money from stupid pigeons.  THE POWER COMPANY is a joke developed by two criminals looking for a quick buck. 

FINAL JUDGMENT AS TO DEFENDANTS STEVEN BREWER

The Securities and Exchange Commission having filed a Complaint and Defendants Steven Brewer and Adam Erickson having entered general appearances; consented to the Court's jurisdiction over them and the subject matter of this action; consented to entry of permanent injunctions without admitting or denying the allegations of the Complaint (except as to jurisdiction); consented to have the issues of disgorgement, prejudgment interest and penalties determined by the Court without trial, with the facts of the complaint admitted solely for that purpose; and waived findings of fact and conclusions of law:I.IT IS HEREBY ORDERED, ADJUDGED, AND DECREED that Defendants Brewer and Erickson and their agents, servants, employees, attorneys, and all persons in active concert or participation with them who receive actual notice of this Judgment by personal service or otherwise are permanently restrained and enjoined from violating, directly or indirectly, Section 10(b) of the Securities Exchange Act of 1934 (the "Exchange Act") [15 U.S.C. 78j(b)] and Rule 10b-5 promulgated thereunder [17 C.F.R. 240.10b-5], by using any means or instrumentality of interstate commerce, or of the mails, or of any facility of any national securities exchange, in connection with the purchase or sale of any security:(a) to employ any device, scheme, or artifice to defraud;(b) to make any untrue statement of a material fact or to omit to state a material fact necessary in order to make the statements made, in the light of the circumstances under which they were made, not misleading; or(c) to engage in any act, practice, or course of business which operates or would operate as a fraud or deceit upon any person.II.IT IS HEREBY FURTHER ORDERED, ADJUDGED, AND DECREED that Defendants Brewer and Erickson and their agents, servants, employees, attorneys, and all persons in active concert or participation with them who receive actual notice of this Judgment by personal service or otherwise are permanently restrained and enjoined from violating Section 17(a) of the Securities Act of 1933 (the "Securities Act") [15 U.S.C. 77q(a)] in the offer or sale of any security by the use of any means or instruments of transportation or communication in interstate commerce or by use of the mails, directly or indirectly:(a) to employ any device, scheme, or artifice to defraud;(b) to obtain money or property by means of any untrue statement of a material fact or any omission of a material fact necessary in order to make the statements made, in light of the circumstances under which they were made, not misleading; or(c) to engage in any transaction, practice, or course of business which operates or would operate as a fraud or deceit upon the purchaser.III.IT IS HEREBY FURTHER ORDERED, ADJUDGED, AND DECREED that Defendants Brewer and Erickson and their agents, servants, employees, attorneys, and all persons in active concert or participation with them who receive actual notice of this Judgment by personal service or otherwise are permanently restrained and enjoined from violating Sections 5(a) and 5(c) of the Securities Act [15 U.S.C. 77e(a) and e(c)] by, directly or indirectly, in the absence of any applicable exemption:(a) Unless a registration statement is in effect as to a security, making use of any means or instruments of transportation or communication in interstate commerce or of the mails to sell such security through the use or medium of any prospectus or otherwise; or(c) Making use of any means or instruments of transportation or communication in interstate commerce or of the mails to offer to sell or offer to buy through the use or medium of any prospectus or otherwise any security, unless a registration statement has been filed with the Commission as to such security, or while the registration statement is the subject of a refusal order or stop order or (prior to the effective date of the registration statement) any public proceeding or examination under Section 8 of the Securities Act [15 U.S.C. 77h].IV.IT IS HEREBY FURTHER ORDERED, ADJUDGED, AND DECREED that Defendants Brewer and Erickson and their agents, servants, employees, attorneys, and all persons in active concert or participation with them who receive actual notice of this Judgment by personal service or otherwise are permanently restrained and enjoined from violations of Section 15(c)(1) of the Exchange Act [15 U.S.C. 78o(c)(1)] by knowingly or recklessly providing substantial assistance to anyone acting as a broker-dealer who, using any means or instrumentality of interstate commerce, or the mails, effects transactions in, induces purchases of, or attempts to induce the purchase of any security by means of a manipulative, deceptive or other fraudulent device or contrivance.V.IT IS HEREBY FURTHER ORDERED, ADJUDGED, AND DECREED that Defendants Brewer and Erickson and their agents, servants, employees, attorneys, and all persons in active concert or participation with them who receive actual notice of this Judgment by personal service or otherwise are permanently restrained and enjoined from violations of Sections 206(1) and 206(2) of the Investment Advisers Act of 1940 ("Advisers Act") [15 U.S.C. 80b-6(1) and 80b-6(2)] by knowingly or recklessly providing substantial assistance to anyone acting as investment advisers who, using any means or instrumentality of interstate commerce, or of the mails, or of any facility of any national securities exchange:(1) employs devices, schemes or artifices to defraud clients or prospective clients; or(2) engages in transactions, practices and courses of business which operate as a fraud or deceit upon its clients or prospective clients.VIIT IS HEREBY FURTHER ORDERED, ADJUDGED, AND DECREED that Defendant Steven Brewer is liable for disgorgement of $5,455,100, together with prejudgment interest thereon in the amount of $296,784.82 for a total of $5,651,884.82. Defendant shall satisfy this obligation by paying that amount to the Securities and Exchange Commission within 14 days after entry of this Final Judgment.Defendant may transmit payment electronically to the Commission, which will provide detailed ACH transfer/Fedwire instructions upon request. Payment may also be made directly from a bank account via Pay.gov through the SEC website at http://www.sec.gov/about/offices/ofm.htm. Defendant may also pay by certified check, bank cashier's check, or United States postal money order payable to the Securities and Exchange Commission, which shall be delivered or mailed to    

Enterprise Services Center
Accounts Receivable Branch
6500 South MacArthur Boulevard
Oklahoma City, OK 73169

and shall be accompanied by a letter identifying the case title, civil action number, and name of this Court; Steven Brewer as a defendant in this action; and specifying that payment is made pursuant to this Final Judgment.Defendant shall simultaneously transmit photocopies of evidence of payment and case identifying information to the Commission's counsel in this action. By making this payment, Defendant relinquishes all legal and equitable right, title, and interest in such funds and no part of the funds shall be returned to Defendant.The Commission shall hold the funds (collectively, the "Fund") and may propose a plan to distribute the Fund subject to the Court's approval. The Court shall retain jurisdiction over the administration of any distribution of the Fund. If the Commission staff determines that the Fund will not be distributed, the Commission shall send the funds paid pursuant to this Final Judgment to the United States Treasury.The Commission may enforce the Court's judgment for disgorgement and prejudgment interest by moving for civil contempt (and/or through other collection procedures authorized by law) at any time after 14 days following entry of this Final Judgment. Defendant shall pay post judgment interest on any delinquent amounts pursuant to 28 U.S.C. 1961.VII.IT IS FURTHER ORDERED, ADJUDGED, AND DECREED that Defendant Steven Brewer shall pay a civil penalty in the amount of $_______ to the Securities and Exchange Commission pursuant to 15 U.S.C. 77t(d)(2), 78u(d)(3)(B).. Defendant shall make this payment within 14 days after entry of this Final Judgment.Defendant may transmit payment electronically to the Commission, which will provide detailed ACH transfer/Fedwire instructions upon request. Payment may also be made directly from a bank account via Pay.gov through the SEC website at http://www.sec.gov/about/offices/ofm.htm. Defendant may also pay by certified check, bank cashier's check, or United States postal money order payable to the Securities and Exchange Commission, which shall be delivered or mailed to 

 Enterprise Services Center
 Accounts Receivable Branch
 6500 South MacArthur Boulevard
 Oklahoma City, OK 73169

and shall be accompanied by a letter identifying the case title, civil action number, and name of this Court; Steven Brewer as a defendant in this action; and specifying that payment is made pursuant to this Final Judgment.Defendant shall simultaneously transmit photocopies of evidence of payment and case identifying information to the Commission's counsel in this action. By making this payment, Defendant relinquishes all legal and equitable right, title, and interest in such funds and no part of the funds shall be returned to Defendant. The Commission shall send the funds paid pursuant to this Final Judgment to the United States Treasury. Defendant shall pay post-judgment interest on any delinquent amounts pursuant to 28 USC 1961.VIII.IT IS HEREBY FURTHER ORDERED, ADJUDGED, AND DECREED that Defendant Adam Erickson is liable for disgorgement of $215,760.35, together with prejudgment interest thereon in the amount of $11,957.65 for a total of $227,718. Defendant shall satisfy this obligation by paying that amount to the Securities and Exchange Commission within 14 days after entry of this Final Judgment.Defendant may transmit payment electronically to the Commission, which will provide detailed ACH transfer/Fedwire instructions upon request. Payment may also be made directly from a bank account via Pay.gov through the SEC website at http://www.sec.gov/about/offices/ofm.htm. Defendant may also pay by certified check, bank cashier's check, or United States postal money order payable to the Securities and Exchange Commission, which shall be delivered or mailed to    

Enterprise Services Center
Accounts Receivable Branch
6500 South MacArthur Boulevard
Oklahoma City, OK 73169

and shall be accompanied by a letter identifying the case title, civil action number, and name of this Court; Adam Erickson as a defendant in this action; and specifying that payment is made pursuant to this Final Judgment.Defendant shall simultaneously transmit photocopies of evidence of payment and case identifying information to the Commission's counsel in this action. By making this payment, Defendant relinquishes all legal and equitable right, title, and interest in such funds and no part of the funds shall be returned to Defendant.The Commission shall hold the funds (collectively, the "Fund") and may propose a plan to distribute the Fund subject to the Court's approval. The Court shall retain jurisdiction over the administration of any distribution of the Fund. If the Commission staff determines that the Fund will not be distributed, the Commission shall send the funds paid pursuant to this Final Judgment to the United States Treasury.The Commission may enforce the Court's judgment for disgorgement and prejudgment interest by moving for civil contempt (and/or through other collection procedures authorized by law) at any time after 14 days following entry of this Final Judgment. Defendant shall pay post judgment interest on any delinquent amounts pursuant to 28 U.S.C. 1961.IX.IT IS FURTHER ORDERED, ADJUDGED, AND DECREED that Defendant Adam Erickson shall pay a civil penalty in the amount of $_______ to the Securities and Exchange Commission pursuant to 15 U.S.C. 77t(d)(2), 78u(d)(3)(B).. Defendant shall make this payment within 14 days after entry of this Final Judgment.Defendant may transmit payment electronically to the Commission, which will provide detailed ACH transfer/Fedwire instructions upon request. Payment may also be made directly from a bank account via Pay.gov through the SEC website at http://www.sec.gov/about/offices/ofm.htm. Defendant may also pay by certified check, bank cashier's check, or United States postal money order payable to the Securities and Exchange Commission, which shall be delivered or mailed to 

 Enterprise Services Center
  Accounts Receivable Branch
  6500 South MacArthur Boulevard
  Oklahoma City, OK 73169

and shall be accompanied by a letter identifying the case title, civil action number, and name of this Court; Adam Erickson as a defendant in this action; and specifying that payment is made pursuant to this Final Judgment.Defendant shall simultaneously transmit photocopies of evidence of payment and case identifying information to the Commission's counsel in this action. By making this payment, Defendant relinquishes all legal and equitable right, title, and interest in such funds and no part of the funds shall be returned to Defendant. The Commission shall send the funds paid pursuant to this Final Judgment to the United States Treasury. Defendant shall pay post-judgment interest on any delinquent amounts pursuant to 28 USC 1961.X.IT IS FURTHER ORDERED, ADJUDGED, AND DECREED that Defendants Consents are incorporated herein with the same force and effect as if fully set forth herein, and that Defendants shall comply with all of the undertakings and agreements set forth therein.XI.IT IS FURTHER ORDERED, ADJUDGED, AND DECREED that this Court shall retain jurisdiction of this matter for the purposes of enforcing the terms of this Judgment.XII.There being no just reason for delay, pursuant to Rule 54(b) of the Federal Rules of Civil Procedure, the Clerk is ordered to enter this Judgment forthwith and without further notice.