Complaint Review: The Residential Group
The Residential Group TRG, AAA The Residential Group SCAMS MILITARY, STEALS SECURITY DEPOSIT, FAYETTEVILLE, North Carolina
*REBUTTAL Owner of company: I'm sorry you may have misunderstood what a tenant or owner responsibility is by contract.
Charges as follows:
Carpet cleaning $130
Return inspection trip $50
Yard work $400
exterminating for pet $130
All of the charges fall under landlord responsibility. According to the North Carolina Security Deposit Act landlords are not to use any of the security deposit for anything under the likes of wear and tear.
They are in direct violation with the act and now are giving us the run-around. Since Fayetteville is predominantly military, I can GUARANTEE these people have been scamming other service members and their families, like mine, for thousands of dollars.
It is the landlords responsibility to clean for the next tenant, not the responsibility for the people moving out to pay for.
Also, our house was robbed during the time we lived there and we asked if we would be reimbursed for an upgraded motion sensor we would have installed. The landlord agreed, wanting us to "feel as safe as possible". He has verbally agreed twice to repay us the $250 dollars for the alarm, not stating that having the alarm installed was under our own discretion and money. WHAT!!!!!?????
DO NOT RENT FROM THESE PEOPLE! They will not fix
This report was posted on Ripoff Report on 02/14/2012 09:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-residential-group/fayetteville-north-carolina-28304/the-residential-group-trg-aaa-the-residential-group-scams-military-steals-security-depos-839274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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