ED Magedson – Founder
The RUSH Fitness Complex - Corporate, Knoxville, TN6510 Chapman Highway Knoxville, Tennessee United States of America
I joined the Alcoa location in May 2008, in early 2009, I requested to transfer locations. In April 2009, I injured my back and was unable to go to the gym. Once I was able to figure out my back injury, I asked the General Manager at Chapman location what I needed to get my training money back $340.00 and get out of my membership. I was told I had to write a letter and get a signed Dr's note showing my medical need to be let out of my membership.
I was then told by the Corporate Office (KYLE) that I would not be getting a refund of $340.00, and that I OWED them $133.00 for the money that was due on my contract.
I was never able to obtain a copy of my contract where it showed that my training money was non-refundable.
I gave up in defeat and paid the $133.00 in person at the Chapman location. I WAS NEVER told I had to hand in the "KEY card" that you attach to your key chain to scan into the gym. I never got a collection letter, nor call from them until today.
They sent my "account" to a Maryland Collection agency for FAILURE to return the KEY CARD, and are trying to collect/sue me for the full amount due on the three year membership I signed up for in May 2008.
I signed up for a three year contract. I paid from May 2008 until August 2009. They are sueing me for an additional 11 months??? $29.95 divided into $946.00 is 31.58 months.
DON'T do it if you are thinking of joining go to Cxxxx Sxxxx(((REDACTED)))
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 01/27/2010 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-rush-fitness-complex-corporate-knoxville-tn/knoxville-tennessee-37920/the-rush-fitness-complex-corporate-knoxville-tennessee-rush-fitness-key-tag-cost-me-9-560849. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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