• Report: #885546

Complaint Review: the shoe station

  • Submitted: Mon, May 21, 2012
  • Updated: Mon, May 21, 2012

  • Reported By: mel — paulshof Internet South Africa
the shoe station
Internet United States of America

the shoe station deliver pencils instead of shoes, then will not refund or communicate, Internet

*Author of original report: cannot help that company has same name as yours

*REBUTTAL Owner of company: This person bought from another website

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this company offers shoes for sale. upon purchasing the shoe, they will not respond to emails or any attempts to contact them.

luckily purchase was made via paypal and not a credit card, a dispute was filed. the seller uploaded a tracking number, hoping that the dispute will be withdrawn and they will then walk away with the money. I decided to wait and see what was posted before removing the dispute, when collecting the parcel was discovered that all that was delivered was a pencil.

at this point was advised to post the pencil back with a tracking number so that a refund could be given. at this point had to pay for postage, and did not have my money. paypal decided to cancel my dispute and not refund me, but after calling and sending them proof of deliery they did refund me. But I would much rather not have anyone go through this.

This report was posted on Ripoff Report on 05/21/2012 12:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/the-shoe-station/internet/the-shoe-station-deliver-pencils-instead-of-shoes-then-will-not-refund-or-communicate-i-885546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

cannot help that company has same name as yours

AUTHOR: mel - (South Africa)

dear Brent,

I do understand that your company has almost the same address of this company. it is not your company that is doing wrong here...see the link

if their site name or link is similar to yours, that cannot be helped, the truth is that the owner of this website has been ripping people off,
and once again, i state it is not your website or company that is the con artists, I am sorry but it seems someone from China has literally copied your website address and is conning people...

like i said, please look at the link above...you guys have the exact same web address, i did not even know that was possible, but if you click on the link you will see it will direct you to a website with the exact same name as yours. i seriously hope that maybe further action from us both together will get this person to close down their site, as it impacts both of us.

thank you.
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#2 REBUTTAL Owner of company

This person bought from another website

AUTHOR: G. Brent Barkin - (United States of America)

The website this individual purchased from is "shoes-the-station.com" not "shoestation.com"

We do not ship to South Africa, nor do we claim to do so.

We honestly hope this customer will re-examine his purchase and go after the appropriate website.

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