Report: #1442

Complaint Review: The Sports Authority

  • Submitted: Wed, March 01, 2000
  • Updated: Wed, September 15, 2010
  • Reported By:
  • The Sports Authority
    www.thesportsauthority.com
    Nationwide
    U.S.A.

The Sports Authority poor customer service and a rip-off

*UPDATE Employee: one thing you may not know...

Show customers why they should trust your business over your competitors...

Just the plug

I ordered a Coleman cooler and power plug from their online site as a gift for my inlaws. The plug arrived within 4 days but after 2 weeks the cooler had not.

After calling the 800 number I was told that the cooler was not in stock and my order had been cancelled. I was not made aware of this by anyone in the company before I called.

When transferred to a specialist I was treated to condescending words likeoh and oh, my instead of answers or a suggestion of how this matter could be resolved.

I have found their customer service to be horrible. With so many online companies I suggest people choose one other than The Sports Authority.
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This report was posted on Ripoff Report on 03/01/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/the-sports-authority/nationwide/the-sports-authority-poor-customer-service-and-a-rip-off-1442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

one thing you may not know...

AUTHOR: one1one - (United States of America)

One thing that you may not know is that the website for Sports Authority is not actually run by Sports Authority.  It is run by a seperate company that pays Sports Authority to use its name. 


It is the same company that runs d**k's Sporting Goods', mlb.com, nhl.com, and a host of other companies' websites.


Hope this helps!

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