• Report: #877915
Complaint Review:

The Swanx

  • Submitted: Thu, May 03, 2012
  • Updated: Thu, May 03, 2012

  • Reported By: EDRN — Boston Massachusetts United States of America
The Swanx
Internet United States of America

The Swanx Galse advertising, terrible customer service Internet, Internet

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Theswanx is the worst company I have ever dealt with. Iplaced an order with them in February and I am still waiting for my shoes.

Everytime I try to contact them, I get very rude and abrasive responses. The person answering the emails refuses to give me their name and refuses to provide other people's names or phone numbers/departments. They also refuse to give me any sort of update on my order, or when I will receive it. I have waited 10 weeks at this point (quoted 8) and they have a very "don't know, don't care" attitude regarding my order status/timeline.

Worst customer service I have ever experienced. Not even a caring response when I told them I would be notifying authorites/ placing accounts of my treatment online. They told me to "notify anyone you want".

This report was posted on Ripoff Report on 05/03/2012 02:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-swanx/internet/the-swanx-galse-advertising-terrible-customer-service-internet-internet-877915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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