• Report: #825878
Complaint Review:

The Swanx

  • Submitted: Fri, January 20, 2012
  • Updated: Fri, January 20, 2012

  • Reported By: Michelle — Park Ridge Illinois United States of America
The Swanx
puyallup, Washington United States of America

The Swanx have been waiting 10 weeks for shoes, threatened that my causing a fuss would not get me my shoes any faster, blocked me from their facebook page, has not offered any compensation for the 4 week delay puyallup, Washington

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I ordered a pair of shoes for Christmas for my mom, super cute! I knew the time to get the shoes was "up to six weeks" at week six I asked if I had a ship date, they said I would not have them for christmas and didn't I think the "artists deserved a break" I said yes, but it's the holidays and I placed my order on 11/11/11.  I checked back the week after Christmas, still, "the artists are very behind, we only ship on Mondays" so the next Monday came and still no shipment.  I honestly told them that I planned to use media outlets to express my displeasure, only to be told "threatening us will not get you your shoes any faster"  I then waiting another couple weeks, only to now be told that the shoes (before the artist can even get them) are on back order.  I promptly took to their Facebook page to express my disappointment (again) only to be completely blocked from their page. 
At this point, I feel they are just waiting for me to cancel the order.  But I refuse, I want what I paid for. 

This report was posted on Ripoff Report on 01/20/2012 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-swanx/puyallup-washington-/the-swanx-have-been-waiting-10-weeks-for-shoes-threatened-that-my-causing-a-fuss-would-n-825878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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