The Tax Club Fraud Scam | Complaints INVESTIGATION: The Tax Club commitment to 100% customer satisfaction.

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*UPDATE ...Rip-off Report Investigation: The Tax Club pledges to resolve complaints. Commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. - Executives stated "our Clients are #1 priority employees will go above & beyond their client's expectation in every aspect of the business." Consumers can feel confident and secure when doing business with The Tax Club.

SPECIAL UPDATE: The Tax Club remains committed to 100% customer satisfaction and has drastically improved their business processes over the years to better serve their customers. The Tax Club is truly dedicated to making sure ALL customers are happy with their coverage. The Tax Club continues to show customer service is of the utmost importance and they currently have no complaints!

To date, The Tax Club has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. The Tax Club proves to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business. Over time and since becoming a member, The Tax Club has remained actively engaged and improving the way they address customer service complaints. Rip-off Report has confirmed that The Tax Club is no fraud, is not a scam and is of the highest integrity. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever The Tax Club remains committed to customer satisfaction and gets our top Verified Safe endorsement.

Rip-off Report Investigation: Editor's UDATE: Positive Rating and Recognition has been given to The Tax Club for its Commitment to Excellence in customer service. The Tax Club has worked tirelessly with Rip-off Report to resolve issues and concerns expressed by past clients and have shown a pattern of commitment to total customer satisfaction. Rip-off Report recognized the depth of this commitment after learning that, despite the low number of total complaints, The Tax Club's executive team took active measures to resolve any and all concerns in a prompt and professional manner. Also in the investigation, Rip-off Report discovered that many of the claims made against the Tax Club were already resolved by The Tax Club, many stated their compliant was premature, Rip-off Report also feels a hand full of complaints were suspicious and were falsely created by competitors and some might have been posted by disgruntled ex-employees in an effort to harm the company's good name. For a firm who deals with such a large and diverse clientele, The Tax Club's attention to detail has been impressive and a testament to their dedication to customer service.

It is our opinion that small business owners can feel confident in the fact that The Tax Club has worked with nearly half a million businesses nationwide. They are innovators in their field and have helped thousands of clients by providing customized tax solutions via a communication platform unrivaled in their industry.

The Tax Club recognizes that legitimate complaints posted on Rip-off Report are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation The Tax Club has made organizational changes allowing clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.

Read more about The Tax Club's Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

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The Tax Club The Tax Club sold at On Line Seminar:  Snake Oil in Disguise Orem Utah

March 27, 2007

The Tax Club or Tax Advantage or whatever they are called is a scam!

I trust the following scenario recaps what most people encountered at recent Stores On Line marketing seminars. A Tax Club representative, who was quick to point out that Tax Club was not affiliated with Stores On Line, touted a CD tool that would be invaluable to our new internet business. Naturally it was a ?one time offer? ?today and today only? for only $199.00.

Among other things we were verbally promised 1) a review of our previous two years taxes, 2) a free tax consultation, 3) invaluable tax information contained on the CD, 4) preparation of our current year taxes, and 5) an accessible website for tax assistance 24/7.

Here's what we got: 1) The ?invaluable tax information? contained on the CD was insulting. Information was so glossed over and basic that my 15 year old grandson could have written it. The same (more and better) information could be obtained at no cost from free IRS pamphlets, AARP, Barnes & Nobel, public library, or Good Housekeeping magazine. Information was not pertinent. Knowing how to use rental property as a tax break had nothing to do with running a product based website. I tried to print the information from the CD and was unable to do so even though there is a cute little button that says ?print?. 2) We waited months to be contacted for our ?free tax consultation? which was cancelled and rescheduled several times. When the big consultation occurred it turned out to be yet another sales pitch: an investment of ?only? $2,000 for a Nevada based tax service and S Corp set up. (S Corps should be set up by attorneys!) We were already an S Corp at that time, so the consultation suddenly ended. Eight months later we received another call: another sales pitch for an unbelievably high ?membership & monthly fee?. 3) We did not receive a review of our taxes, and 4) When my husband asked about the free tax service, the subject was nicely evaded. In short, we did not purchase this service (we fell off the turnip truck once and that was enough)

We were writing the Tax Club for a refund for their bogus CD. When reviewing the Tax Club website (lol), guess what you find? NOTHING! It cannot be accessed unless you are apparently a member! There is no phone number, no address, no contact. That makes writing a formal letter difficult. Scary.

Customers who purchased this CD were the victims of misrepresentation: untrue representation or omissions of material and facts relating to the investment.

Stores On Line denies any affiliation with the Tax Club, yet the Tax Club is a part of their seminar. Stores On Line told my husband that the Tax Club was part of the seminar and would not issue a refund. The speaker clearly told us the Tax Club was not part of Stores on Line. Are they an affiliate, or not? Is not Stores On Line responsible for the content of their affiliations? The Tax Club is headquartered on the ?60th Floor of the Empire State Building?. Guess what? They have two offices in UTAH, one in Orem and that is the same city where Stores On Line is located.

$199.00 is a drop in the bucket compared to some folks who lost thousands. We were sold an empty bottle of snake oil and we want our money back. We will report this company to the Attorney General in every state in the Union and post to any and all blogs we can find. People need to know the snake oil doesn't work.

Paul Omaha, Nebraska
U.S.A.