Report: #419222

Complaint Review: The Video Professor

  • Submitted: Mon, February 02, 2009
  • Updated: Tue, February 10, 2009
  • Reported By: Mystic Connecticut
  • The Video Professor
    2590 West Second Ave,Unit 15
    Denver, Colorado

The Video Professor The "free" offer as advertised on CNBC is anything but free. Denver Colorado

*UPDATE Employee: V.P. Response

Show customers why they should trust your business over your competitors...

The "free" offer advertised on CNBC for computer training is anything but free.

They charged my credit card $189.95 before I got the package.

They charged my credit card $1.00, $1.00 and $4.95 for something else.

When I reviewed the material it did not teach me anything that I had asked for.

And before I could send it back I got another course that I had not requested.

And it cost me $8.73 to send both courses back.

If I had not checked my statement, or was away for the winter I imagine they would send me all 60 courses and charge my card $11,397!!

Mystic, Connecticut
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#1 UPDATE Employee

V.P. Response

AUTHOR: Anne - (U.S.A.)

V.P. is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day.
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