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Report: #1208467

Complaint Review: THE VIRGIN HAIR CASTLE - Palmdale California

  • Submitted:
  • Updated:
  • Reported By: Tiffany — jacksonville Florida
  • Author Confirmed What's this?
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  • THE VIRGIN HAIR CASTLE 36501 Springsong Way Palmdale, California USA

THE VIRGIN HAIR CASTLE THEVIRGINHAIRCASTLE 36501 Springsong Way, Palmdale, California 93552 thevirginhaircastle@gmail.comTel: 1866-707-5868 Sold Bad Hair Palmdale California

*Author of original report: Update on Virgn Hair Castle

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November 29, 2014 I placed an order to get my hair extensions from The Virgin Hair Castle in Palmdale, CA 93552 and I purchased the virgin Indian Hair "Wavy"18, 20, 22 inches in total was $245.54. When I received the hair it was really thin but I thought nothing of it since I had purchased hair from the company in the past without any problems. However, this was a big mistake. , it immediately started to shed. The hair shed so badly it was everywhere in my house even when I wasn’t combing it, it shed. It became so thin I had to order hair from somewhere else and have my stylist take it out. When she took it out we both saw there was hardly any hair left on the track. When I contacted the company about the problem they told me to send pictures of hair and I told her I had thrown hair away at salons shop. But I ask her to review all the hair I had purchased over the years month after month and never stated I had a problem. All my friends even purchase hair from there. The owner than had a I don’t care attitude. She sent me an email saying sorry that happen and nothing else. Ladies we work hard for our money. Don’t buy this type curl from this shop. They won’t care if you have a problem. I didn’t want three new bundles but maybe just I apologize this happen show u cared especially when I had a history of spending so much money with the company.

 

 

 

This report was posted on Ripoff Report on 02/11/2015 05:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-virgin-hair-castle/palmdale-california-93552/the-virgin-hair-castle-thevirginhaircastle-36501-springsong-way-palmdale-california-935-1208467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Update on Virgn Hair Castle

AUTHOR: - ()

POSTED: Monday, April 27, 2015

This is an update from my initial report on Virgin Hair Castle.  I received a package last week from the company obtaining  three new bundles of hair. It was not what I originally ordered but I was happy to see they did send something to show they at least cared about sending me the bad bundles of hair. The note attached to the package stated they had corrected the issue with the vendor and apologized for the inconvenience this caused me.

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