• Report: #1129397
Complaint Review:

The Walking Equipment Company

  • Submitted: Sun, March 09, 2014
  • Updated: Sun, March 09, 2014

  • Reported By: Bruce - Denver, CO — Denver Colorado
The Walking Equipment Company
12399 S Belcher Rd Largo, Florida USA

The Walking Equipment Company DIDN'T DELIVER CORRECT MERCHANDISE Largo Florida

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DON'T ORDER FROM THIS COMPANY - CAN'T FILL ORDER CORRECTLY AFTER THREE ATTEMPTS -- POOR CUSTOMER SERVICE.  Ordered 3/4" & 7/8" sizes of rubber tips for canes.  Received 3/4" & 5/8".  Called Customer Service, was told that they would immediately ship new 7/8".  New tip never received, called again and was told it would be shipped.  Again, new tip never received.  Called again and after threatening to cancel the credit card payment, was promised correct one would be shipped immediately.   Due to the delays, asked for expedited shipping.  I was refused -- was told "..U.S. postal service delivers pretty quickly."  Received new tip -- PROBLEM:  they sent ANOTHER 3/4" tip which I had already received in the original order.  I will now cancel the payment and find another company that can handle a simple order.

This report was posted on Ripoff Report on 03/09/2014 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/the-walking-equipment-company/largo-florida-33773/the-walking-equipment-company-didnt-deliver-correct-merchandise-largo-florida-1129397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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