• Report: #956677
Complaint Review:


  • Submitted: Thu, October 18, 2012
  • Updated: Thu, October 18, 2012

  • Reported By: Jon — Southern Calif California United States of America
Internet United States of America

The-WEBstaurant-Store webstaurantstore.com Bait and Switch on pricing , Internet

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Quite simply went to google to look for a specific dinnerware (plates), and found some advertised for $67.99 on sears.com. However, when I clicked on the ad, the site said $76.99. I then chatted for 20 minutes online with a rep at the company. Then said "sorry, nothing we can do about that, I'll have the 'content' dept notify sears and let them know."

Seriously, bait and switch. I would have purchased about $750 worth of items, but I will never go back to that site, as they have LOUSY customer service.

Beware!! They do NOT care about honor or integrity. And I consider this THEIR fault. They admitted it was their ad, and that then needed to update pricing. Totally lame.

Stay away.

This report was posted on Ripoff Report on 10/18/2012 10:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/the-webstaurant-store/internet/the-webstaurant-store-webstaurantstorecom-bait-and-switch-on-pricing-internet-956677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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