• Report: #207957
Complaint Review:


  • Submitted: Fri, August 25, 2006
  • Updated: Fri, August 25, 2006

  • Reported By:New Jersey New Jersey
thedigitalexpo.com Brooklyn, New York U.S.A.

Thedigitalexpo.com Beware of High Pressure Sales Tactics Brooklyn New York

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I recently placed an order with thedigitalexpo.com for a Canon PowerShot SD700-IS. When I called to confirm my order (the company requires that you call to confirm a place order),the company (the individual who picked up the phone identified himself as the owner and called himself JJ, which I believe is the same person as Jeffrey Ling who is listed as the registrant of the website), attempted to sell me a battery for the camera. When I indicated I was not interested in purchasing the battery becuase I was on a budget and that I was only calling to confirm my order, he said that I was wasting his time and that he was going to hang up on me.

When I questioned why he was going to hang up on me and asked if I could speak to a manager, he said that he was the owner and that if I ever called again, he was going to cancel my order and charge me a cancellation fee. When I reiterated that I was just calling to confirm my order, he then threatened that he was going to cancel my order. He even stated that if he wanted, he could charge a cancellation fee. I then told him to cancel my order if he wished.

Later, I receieved an e-mail indicating my order was cancelled. I believe that this company, thedigitalexpo.com, is using unscrupulous sales tactics and potential sales fraud practices. Although many companies try to push other products on consumers after they have made a purchase, the threat of charging a cancellation fee and threatening customers because they don't agree to be enticed to buying additional products, in my opinion, is a fraud.thedigitalexpo.com needs to be investigated.

New Jersey, New Jersey

This report was posted on Ripoff Report on 08/25/2006 05:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/thedigitalexpocom/brooklyn-new-york/thedigitalexpocom-beware-of-high-pressure-sales-tactics-brooklyn-new-york-207957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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