• Report: #739310
Complaint Review:


  • Submitted: Fri, June 10, 2011
  • Updated: Fri, June 10, 2011

  • Reported By: stevecgate — Riverside California United States of America
Internet United States of America

Thermador PRD486 Range Oven Self Clean Failure-Oven Failur-Range Control Failure Internet

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Thermador Professional Range Oven Combination PRD 486EDG. Range Control Failure-Self Cleaning Latch and control failure.

Used Self clean control feature for first time. Super heated-cleaned oven but destroyed range control module-electromics and self cleaning latch mechanism controls.

$598.00 control part, $194.00 Latch control part. Labor $220.00.

Best Part: Service tech said "Dont ever use Self Clean feature on Thermador or most range oven combinations as heat from self clean feature affects controls and latch mechanic-electronics.

Unbelievable. This is a $10,000 appliance costing almost $1,000 to repair becaise a "feature" was used.

Anyone else having problems with Thermador self clean mechanicals-electronics or range oven controls after use of self clean feature.

Severe design flaw- either over-insulate electronics and controls or turn down self clean temp. I would have rather scraped some remnants from self clean than have controls destroyed.

Never purchase a high end range with a self clean "feature". More like self destruct.

This report was posted on Ripoff Report on 06/10/2011 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/thermador/internet/thermador-prd486-range-oven-self-clean-failure-oven-failur-range-control-failure-internet-739310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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