Complaint Review: Thinkbiz Solution - Noida
- Thinkbiz Solution Noida, India
- Phone:
- Web: http://www.thinkbizsolutions.com
- Category: Internet Services
Thinkbiz Solution Thinkbiz SEO and Design Unable to deliver and they hold you hostage on payment before delivering Noida Internet
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We signed up contract with this company to deliver our Magento website in late December. Terms of the contract was 50% upfront and 50% on completion.
We had two fundamental issues with this company:
- They didn't care about our delivering
- They hold you hostage on making the final payment before code is pushed to the server
Issue 1: I had to constantly ask for updates and reminders on what was going on. Escalated multiple times to their managment, Ankit, he came in with full steam to mitigate but only for three days and then he disappeared as normal. A small project took more than 5 months and it's still not delivered.
Issue 2: Our agreement was balance payment of 50% when the project is complete. For last 10 days, the company is asking me to make additional payment of $500 before they'll push the code to the server. Now they are playing hardball and threatening that they will not deliver unless I make another payment but this was never the agreement. Weird thing is, they keep saying the project is complete when the code is not even pushed to the hosting server and has not even fully tested.
Beware of this company, they don't even honor their own word and they demand ransom to release the code. This is absolutely unethical when they can't hold true to their contracting terms.
Here's what they wrote to me on 11/25:
This report was posted on Ripoff Report on 05/16/2017 06:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thinkbiz-solution/noida-100100/thinkbiz-solution-thinkbiz-seo-and-design-unable-to-deliver-and-they-hold-you-hostage-on-1373460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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