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Report: #802900

Complaint Review: Thomas Thompson - Trion Georgia

  • Submitted:
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  • Reported By: Manuel — Austin Texas United States of America
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  • Thomas Thompson Trion, Georgia United States of America

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In December of 2010 I sent my ecm for a 92 corvette to Thomas Thompson and a money order for $215.00, the 200 was to pay for the ecm to get rebuilt and the other 15 was to pay for the shipping back. After quite a while he sent me back a different ecm, same part number but not mine, that didn't work. I double and triple checked my diagnosis and verified that it was the ecm that was the cause of the problem. So I finally convinced him to take it back and he said he would find another one and rebuild it and send that to me.

So I patiently wait, and wait, and wait. All of a sudden he is impossible to get a hold of. He never answers his phone, i left many messages  and when I could finally get in touch with him he would tell me that he would have it ready at the end of that week.  I have the car disabled in my driveway and theres nothing I could do because not only does he have my ecm, he also has my eprom so I cant even go out and buy an ecm somewhere else. The only reason I decided to deal with him in the first place is because the ecm is on national back order through GM and there was no time frame of when I could get one.

Im an ASE master certified at a chevy dealership so I ordered one through the parts department even though they were on back order. I ended up getting the ecm through my parts department before I could get anything out of thomas thompson. I still couldnt do anything because he had my ecm, which I would need for a core, and my eprom which I would also need. I finally got him to agree to send me back the ecm that he admitedly never even attempted to fix so that I could use it for a core and he promised he would send me a refund but "it would be  a couple of weeks because he didn't have any money" and began to tell me all his problems. All the while being smug and rude.

Of course the car fired right up with the GM ecm and then began the process of trying to get a refund from him. He said he would give me $125.00 of the $200.00 I had spent with him, not to mention the 45 Ive spent shipping it back and forth, but I had to sign and have notorized an extremely redundant document basically saying that if I shared any of my experiences that I had with him to anyone, or say anyhting negative about him, that he would sue me and Id be liable for all legal costs. Oh and the 125 would be paid in monthly installments.  I wish I had done some more research before dealing with him. Hopefully someone will read this and think twice. I'm sure someone has had a pleasent experience with him but to quote him "Its a roll of the dice, sometimes the parts work and sometimes they don't" 

Im sure theres details Im leaving out that would further prove my point and I doubt anyone will read this far into it but I have all the emails to confirm the entire process. Im sure he will try to deny dispute.

This report was posted on Ripoff Report on 11/29/2011 03:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thomas-thompson/trion-georgia-/thomas-thompson-world-ecm-automotive-ecm-rebuilds-pcm-ecu-trion-georgia-802900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
4Author
1Consumer
5Employee/Owner

#10 Consumer Comment

Recommended Course of Action

AUTHOR: Anecdote - (United States of America)

POSTED: Tuesday, December 13, 2011

If you believe you have a legitimate complaint, I would suggest you contact the Trion Police Department for further Investigation.

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#9 REBUTTAL Individual responds

Manuel is a Moron

AUTHOR: WorldECM - (USA)

POSTED: Saturday, December 03, 2011

I can see why he is a broke Mechanic now more then ever... #1 he has no attorneys working with him but when he got the job at the dealership I am sure he had to submit to some drug testing and background checks. But that was ok with him and maybe even a contract for his employment. As I can see now he has run out of things to cry about hes copying things that do not matter at all to his complaint. The paper work he was to sign just says he won't create a law suit or start a lot of trouble like he is. But for his refund it was worth every dime to just sign it and get a refund. I see no reason at all to give him a refund we sold him a good unit and he must have had a short in that car or the e-prom was bad. Either way I was going to replace it and he rejected that. Now he is crying because he can't force me to give him a refund it said no refunds on the receipt. He knows all this so now hes just going to cry his eyes out.. But i had no idea the guy had a small child but he knew and he didn't even consider maybe he could use the refund on the baby. I feel sorry for his little boy.

With any luck his son won't grow up and be a Moron like his dad and carry on like this. I have some emails from him that make me think he is a real bad mechanic. 

From: "fastest32@aol.com" <fastest32@aol.com>
To: world_ecm2009@yahoo.com
Sent: Wednesday, November 16, 2011 12:06 PM
Subject: 

Hey Thomas, This is Manuel. I hadnt got back to you because I couldnt find a way to test the eprom. I went ahead and bought the new ecm from my parts department. They said I could pay it off in payments (( Because he is broke and didn't have the money to buy it. That's some mechanic can't even buy a cheap ECM after 10 years of working for this dealership as he claims. But I got a feeling this is another lie. He seems to live in a fantasy world.)) until I got a refund from you. I installed it and the car started on the first crank. Please get back with me and let me know what we can work out for a refund. Thanks ((As you see here he knew he wasn't going to get a full refund he said it what we can work out!))

 I have the car disabled in my driveway and theres nothing I could do because not only does he have my ecm, he also has my eprom so I cant even go out and buy an ecm somewhere else. (( Why would you buy it someplace else you just said you had it on order from your parts department I smell a rat again. He keeps making up lie after lie)) The only reason I decided to deal with him in the first place is because the ecm is on ((((national back order))) ((( I called a dealership and they told me it' can't be ordered even they have none)) through GM and there was no time frame ((You see here he says now there was no time frame another lie uncovered)) of when I could get one. Im an ASE master certified at a chevy dealership so I ordered one through the parts department even though they were on back order. ((( He is lying right here they don't have anymore)) I ended up getting the ecm through my parts department before I could get anything out of thomas thompson. I still couldnt do anything because he had my ecm,  ( seems funny to me he said he didn't have the money to buy the ECM he was broke and he wasn't working much and they paid him by the job but he wasn't getting many jobs. He must be a real limited mechanic if he is even a mechanic. )) 

I think this guy is a real joke not a mechanic ! 

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#8 Author of original report

Why would I lie?

AUTHOR: Fastest32 - (USA)

POSTED: Saturday, December 03, 2011

What would I have to gain from all of this? I Told you, It's my father in-laws car. Its a 92, not a 91 or 90 like you're saying. My son loves me to death. I'd rather keep my integrity than take any money from you. Im sure your dad was a much better man than me. Obiously. Look at the fine upstanding gentleman you are.

Would anybody really sign this.

RELEASE OF ALL CLAIMS AND CONFIDENTIALITY AGREEMENT FOR AND IN CONSIDERATION of the payment at this time of the sum of a payment of $215 Minus Shipping & core return $30.00 Balance $185 minus a administration fee of 30% leaving the refund amount of $125 the receipt of which is hereby acknowledg customer purchased from a dealer a replacement unit for a chevy corvette BCM unit. Customer demands a refund and rejects a credit. Therefore we will offer you a refund in the amount of $125 this refund will be payed out in increments to total $125 over a period of time for a replacement. Manuel Chavez of 627 Mairo St, Austin TX 78748-5461, being of lawful age, do hereby release, acquit and forever discharge Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs and all other persons, firms and corporations who might be liable of and from any and all actions, causes of action, claims (be they administrative, civil or criminal), demands, damages, costs, loss of services, expenses and compensation, on account of, or in any way growing out of, any and all known and unknown injuries, inconveniences and property damage resulting or to result from Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs.

It is further understood and agreed that this settlement is the compromise of a doubtful and disputed claim, and that the payment is not to be construed as an admission of liability on the part of Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs, by whom liability is expressly denied.

As used in this agreement "Confidential Information" shall mean all information and materials received from Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs, including but not limited to: invoices, copies of websites, receipts, correspondence, letters, memos, mailings, offers, e-mails, faxes, documentation, electronic data, verbal conversations, and/or recordings received by the customer, whether oral, written or in any other medium.
The Customer agrees and warranties that they shall keep the disclosed Confidential Information confidential and shall use all reasonable efforts to preserve the secrecy and confidentiality of the Confidential Information, including without limitation, implementing reasonable physical security measures and operating procedures, and shall not disclose any such Confidential Information to any third party or third party agency or bureau of any kind and nature, be they governmental or private.

In the event that the Customer is required by law or regulation to disclose any of the Confidential Information to a third party, the Customer may only do so after providing Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs prompt prior written notice of the request for such Confidential Information in sufficient time so that Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs may seek a protective order or other appropriate remedy to protect the unnecessary disclosure and under no circumstance may the Customer disclose Confidential Information without having in their actual possession a valid, written Court Order requiring said disclosure, that was properly and timely served upon Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs.

The Parties to this agreement acknowledge that in the event of any breach of this Agreement, Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs would be irreparably and immediately harmed and could not be made whole solely my monetary damages. It is accordingly agreed that , in addition to any other remedy to which they may be entitled Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs shall be entitled to seek an injunction to prevent breaches of, and to compel specific performance of this Agreement.
This Agreement shall be governed and interpreted by the laws of the State of Georgia in which this Agreement is entered, without regard to the conflict of laws principles thereof, and shall inure to the benefit of and be binding upon each Party and its respective affiliates, successors and assigns, including without limitation, any successor to all or substantially all of such Partys assets or business. Any claims or legal actions by one Party against the other shall be commenced and maintained in the State Court located in Chattooga County, Georgia, and both Parties hereby submit to the jurisdiction and venue of such court.

This Agreement may be executed simultaneously in two or more counterparts or duplicates, each of which shall be deemed original and it shall not be necessary, in making proof of this Agreement, to produce or account for more than one such counterpart, but all such counterparts shall together constitute one in the same instrument. A facsimile copy of a signature of a Party hereto shall have the same effect and validity as an original signature.

In the event that Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs or it's respective attorney commences any legal action to enforce this Release and or Confidentiality Agreement, the Client shall be responsible for, and shall promptly reimburse, Thomas Thompson and World ECM and or its officers, employees, agents, assigns and heirs for all actual expenses incurred in connection with such enforcement, including actual attorneys' fees and court costs and all out of pocket expenses related to such legal action, and/or collection costs related thereto.

This Agreement shall be valid and legally binding upon, and inure to the benefit of the Parties hereto and to the respective heirs, personal representatives, administrators, successors and assigns. The Parties further agree and acknowledge this is the entire agreement between the parties and the Parties make no representations or warranties, expressed or implied other than those set forth in writing herein. The Parties agree that this Agreement shall not be modified except by a written agreement dated subsequent to the date of this Agreement and signed by both parties. The Parties hereto further agree and acknowledge that the terms of this release are contractual and not a mere recital.

If a Court of competent jurisdiction shall, at any time, hold that a portion of this Agreement is invalid, the remainder shall not be affected thereby and shall continue in full force and effect.

The failure to insist in any one or more instances upon the strict performance by either party of any of the terms of this agreement, or to exercise any option or make any election hereunder, shall not be construed as a waiver or a relinquishment for the future of any such term, option or election, and the same shall continue in full force and effect. No waiver or relinquishment shall be deemed to have been made by either party unless in writing and duly signed by both parties.

Client acknowledges receipt of a copy of the Agreement and understands this Agreement becomes active only upon a signing by Thomas Thompson.

Any notice required by this Agreement or given in connection with it, shall be in writing and shall be given to the appropriate party by personal delivery or by certified mail, postage prepaid, or by recognized overnight delivery service.
It is further understood and agreed that this settlement is the compromise of a doubtful and disputed claim, and that the payment is not to be construed as an admission of liability on the part of Thomas Thompson individually and on behalf World ECM of by whom liability is expressly denied.

Any and all slander and or derogatory statements posted or displayed on the internet or any billboards will be promtley removed within 3 business days and not replaced.

In the event we need to advance this matter to court for injunctions or enforcement you agree to accept all attorney fees and court cost.

This release contains the ENTIRE AGREEMENT between the parties hereto, and the terms of this release are contractual and not a mere recital.

Both parties acknowledge that they have been advised and given the right and opportunity to carefully read and review this agreement prior to signing and that they have been advise of their right to seek advice of others regarding this contract, release and agreement should they so choose. Both parties further represent that their signatures below represent that they have fully read this agreement and sign it voluntarily, free from all duress or coercion of any kind.
_______________________________________
(Client) Manuel Chavez
Notary Seal:


The person duly identified as _________________________________ did properly subscribed and swore to the foregoing agreement before me on this ________________, 2011.
__________________________Notary Public
My Commission Expires:_________________



_______________________________________
Thomas Thompson individually and on behalf of
World ECM



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#7 REBUTTAL Individual responds

I already proved he is a liar

AUTHOR: WorldECM - (USA)

POSTED: Saturday, December 03, 2011

I already proved he is a liar and I gave him a super deal because he claimed he was not working! He didn't have hardly any money and on and on more and more BS.. But I believed him and I still do think he is broke. He has a child and instead of accepting the refund minus expenses like the shipping 2x $30 and for my time being wasted after I spent loads of time searching for a core to get him another computer and when I did he refused to accept it. He was under warranty I don't have to refund anything to him I have a clear and posted no refund policy. But I was going to let him get a partial refund and he acts like he is so smart and doesn't need the money so much he says keep it. He has a small child that he could have bought him toys with the money or cloths. He told me around the time he was begging for a refund so he can go and buy this other computer from the dealership. I suggested he ask them to let him pay it off since he can't afford to buy it. So he did and they as he says it now accepted that and have him on payments. Shakes my head.. When I called a chevy dealership they told me they don't have any more 90 corvette computers and they can't even order them from the warehouse. But he says he got one... Now he shows me a receipt. Who knows how he got that he works for them duh.. You have to count your fingers after shaking his hand. He already has my computer and he refused a credit minus the 2x shipping and he refused a cash pay out so because he doesn't want to sign a release and my attorney already told me if someone doesn't want to sign a release they have something sneaky planned watch it with them. This guy is a huge red flag.

Any ways I'm sure he will add to this he always does because this is his way of harrassing me and getting what he thinks is his moneys worth. Because I didn't let him extort me for more money. I just feel bad his son would have maybe got some extra toys or cloths or something he needs. I know my Dad would have taken the refund and used it on his kids. This guy sure isn't the man my Dad was. I feel sorry for his kid what kind of Dad has a small child and drives a corvette and is broke. Maybe if he sold that corvette he would have more money for his Son. 

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#6 Author of original report

Stalker like

AUTHOR: Fastest32 - (USA)

POSTED: Saturday, December 03, 2011

I showed him the receipt. He stooped so low as to go on my facebook page and make fun of my pictures, and call me a bad dad for not taking his partial refund or credit with him. I'm done. I can't wait for him to show his lunacy and continue to rebutt. He always has to have the last word. Keep digging buddy.

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#5 REBUTTAL Individual responds

He refused a partial refund

AUTHOR: WorldECM - (USA)

POSTED: Friday, December 02, 2011

He just said it very nicely his dealership won't take it back if you plug it in.. BINGO!! Yet he wants me to accept this unit back because he says he knows it's bad.. How does he know it's bad then?? Then he emailed me saying there is a guy here that can test & reprogram the e-proms. Well if he can flash it he can test it.... He didn't contact me back for a week then says again it's my computer not the e-prom.. But it only takes 15 mins for them to plug that e-prom in where did he go for that week?? Hes a liar I called a dealership and they told me no dealer can get these computers. So I'm thinking hes full of it and just trying to scam me.. To think if was offering him a refund minus expenses. He rejected that he wanted more.. Now he gets nothing and never will.. To think I only charged him $200 for a corvette computer anyone who sees this just call your local or any dealership and ask them if they can get you a 1991 corvette ECM and your going to hear what I heard they are not available at any price... Then you will know hes just a fake running a scam. If you need a computer see me I will get you a great deal and you will get a LIFETIME WARRANTY and no games. just see my website www.worldecm.com I'm not going out of business that's for sure with my great prices and LIFETIME WARRANTY...

Happy Holidays,
Tom

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#4 Author of original report

idiot

AUTHOR: Fastest32 - (USA)

POSTED: Friday, December 02, 2011

This guy obviously knows nothing about being a technician. Find me one instance of an EPROM going bad. It doesn't happen. He wanted me to borrow the ecm from parts and if it worked he would send me a refund. If it didn't he wanted me to return it to parts. Nobody at any dealership in any state will take back an ecu that has been opened. He's calling me a liar. Then in an email he brings up my son, who I have never mentioned to him. What was the point of that?  

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#3 REBUTTAL Individual responds

His e-prom is the problem not my computer

AUTHOR: WorldECM - (USA)

POSTED: Friday, December 02, 2011

At one point he and I talked and I explained it maybe his e-prom but he says they can't test it so it has to be my computer is the problem.. Then after I told him to see if they will let him get their computer to test it on he says they won't do that even for him.. Well that's odd isn't he one of them?? OK here is a nice fact I just got off the phone with a Chevy dealership and he says they can't even order a corvette computer there are none available his computer is telling him.. But Manuel claims they have them... I guess thats a lie also... ((He also then claimed in a email dated Monday, October 31, 2011 11:56 AM here is what he sent me:: There's a guy here who has all the stuff to rewrite the EPROM's and he can test mine. I will let me you know what he says.)) He would later claim they couldn't test it. Meaning it was defective... And he can't send me a receipt that he got a computer because they don't have them anymore. Anyways all in all I offered him a nice deal and even a refund but he started calling me a scam artist and this and that. I think I am being scammed.. I'm not going to offer a credit or a refund this is a closed case he has my computer and I sold his it's a done deal. I wish him luck I'm done...

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#2 Author of original report

yeah ok.

AUTHOR: Fastest32 - (USA)

POSTED: Friday, December 02, 2011

This guy is so full of crap. I never told him I was broke. He is the one who told me he would send me the refund at a later date because he "didn't have any cash flow". Then several weeks later after I kept calling him about the refund he said he would send me half of it, it monthly installments. Only after I signed a ridiculous confidentiality contract that says I could not "cry like a baby on the internet", as he so eloquently put it. But I'm the broke one according to him.

The only reason I ordered from him is because the part was on national back order from GM and there was no e.t. on when they would even begin to make them again. Had I known. I would be chasing this guy around for almost a year I would have just waited for the one from GM. In the time that I was trying to get at least a core back from him I got two in from GM. I had to send the first one back because I didn't have a core to return.  I like how keeps referring to himself as "we". Like he's some big corporation or something. Then he keeps insulting me and saying I'm crying like a baby. Maybe he should check with his HR division in his one man scam.

I'm pretty sure me and him are the only ones reading this, and in the rare case that someone actually is doing research before they buy with him, they will find all the other complaints about him and put two and two together. Which is more than I can say for him. I'm sure its just a coincidence, and he is just constantly getting scammed on. Not the other way around. It must be a conspiracy.

Oh and dude, mix in a spell check once in a while.

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#1 REBUTTAL Individual responds

He refused a partial refund

AUTHOR: WorldECM - (USA)

POSTED: Thursday, December 01, 2011

Well to start off Manuel seemed like a very nice guy and he seemed like he was in trouble so I offered him a really low price for a replacement unit for his corvette. He pretty much explained he was not sure what was wrong with this car. Looking back now I don't recall him telling me he was a mechanic or that he worked at the dealer ship... My real question is why did he come to me if he could have got this part from his dealership all along for the low price as he now claims. His story is he did not want his computer rebuilt he wanted a totally different unit back... So I did that and shipped him a rebuilt computer with the same part#s as his. To make a long story short I had not heard from him for a very long time and in that time I had rebuilt his and it was ordered by a guy in Japan. He paid $400 for the unit and a $200 core charge since he didn't want to ship me his core. He got Manuel computer and to this day has a great LIFETIME WARRANTY and I have never heard back from him. When I finally heard from Manuel he was asking me strange question as id he didn't understand what was going on. I had the feeling all along he didn't know what he was doing and I was hoping he would get a mechanic to work on his car that knew corvettes well. He finally contacted me and said he felt the problem was the computer in side this computer is a e-prom and we did not sell him a new one we just removed his e-prom and plugged it in to our unit and shipped it to him. So we were concerned this may have been a problem with the e-prom. He wanted to argue about this and he was sure it was not his e-prom... That's when he told me he was a certified mechanic and worked at a dealership. He claims they couldn't test the e-prom and it was a bad computer. We did have the computer for a very long period of time and we were trying to find a good replacement unit that wouldn't cost us to much so we could just ship him another. But parts for a corvette are highly sort after by many and they have a high price to them. We did find a few of them but the prices were way above what he was willing to pay or could afford. He claims he is a mechanic but he is broke and doesn't make hardly any money. Again another red flag. I was able to finally find a unit that was the right part #s and was at a cost that worked with his budget. He refused that idea and just wanted to buy this unit from his dealership all of a sudden. So I offered to just refund him the cost after expenses like shipping and a small cost of my time. I also wanted a standard release signed and that seemed to up set him. It said he wouldn't go around crying that we did not take care of him. But I don't think he was that upset with that as he would also have to show me the receipts of the diagnostics and purchase of a replacement unit. He also wanted to have the computer he claimed was not working to turn in as a core. To make a long story short he was offered a credit or a refund minus expenses and he rejected that. He would rather come here and cry so I guess this was worth more to him then the money he was offered to not go around crying. So lets recap a certified mechanic from a dealer ship would doesn't hardly make money refused a cash refund to instead cry on the internet. Shakes my head I sure don't get it.. I think I see why he is broke now... He needs to grow up and realize he was given a super break from day one and I helped him more then anyone else would have wasted their time to help a poor mechanic from a dealership who hardly makes money.

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