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Report: #396899

Complaint Review: Thompson - rca - Product Exchange Center - Socorro Texas

  • Submitted:
  • Updated:
  • Reported By: harrison Arkansas
  • Author Confirmed What's this?
  • Why?
  • Thompson - rca - Product Exchange Center 11721 Alameda Ave. Socorro, Texas U.S.A.

Thompson - rca Product Exchange Center a once great name in american electronics (rca) is a ripoff. Socorro Texas

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Bought an RCA VCR/DVD player recorder combo with the Guardian feature built in at a Wal Mart. Soon had problems with it and looked in manual to see proceedure for repair or replacement. Manual said to send unit to Thompson Inc. and they would determine if it would be replaced or repaired and I would be contacted.

I sent it as instructed on 09/17/08 via UPS. I tracked it and it was delivered 09/22/08 at 11:25 am and was signed for by Jimenez. I still have not heard a word from them, even after sending them a letter 3 weeks ago.

I would like my unit back or my money. I still have original receipt. Its sad RCA doesnt check out the people they have take care of their warranty work. From now on I will not purchase anything from RCA or another company if warranty work is sent to Thompsons.

Larry
harrison, Arkansas
U.S.A.

This report was posted on Ripoff Report on 12/02/2008 09:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thompson-rca-product-exchange-center/socorro-texas-79927-3247/thompson-rca-product-exchange-center-a-once-great-name-in-american-electronics-rca-is-396899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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