Complaint Review: Thomson Comsumer Electronics , Gemstar - Nationwide
- Thomson Comsumer Electronics , Gemstar www.Gemstar.com Nationwide U.S.A.
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- Category: TVs & VCRs
Thomson Comsumer Electronics , Gemstar ripoff Clevland Ohio
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I purchased an RCA 31" TV 3-31-02. After setting up the TV, and the Guide plus system I got no channel information. I called the Phone no. in the setup book at there toll free number. The recording said that I should do the same thing that I had already done. If this did not work I was to call a non toll free number.
I have called 4 times and have gotten different advice each time. After getting nowere with te help people I called and asked to talk to a supervisor. Ha Ha He told me that I should have been told before that they could not solve my problem and that it had been refered to Gemstar. More than a week has gone by with still no contact from Gemstar.
I tried to go to their web site but have no help for Guide Plus. It said the I chould contact the provider,Thomson Consumer Electronics.
Paul
Carlisle, Pennsylvania
This report was posted on Ripoff Report on 04/29/2002 08:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thomson-comsumer-electronics-gemstar/nationwide/thomson-comsumer-electronics-gemstar-ripoff-clevland-ohio-19783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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