• Report: #279492
Complaint Review:

Thomson, Inc - Product Exchange Center

  • Submitted: Thu, October 18, 2007
  • Updated: Thu, October 18, 2007

  • Reported By:Benbrook Texas
Thomson, Inc - Product Exchange Center
11721B Alameda Ave., Socorro, Texas U.S.A.

Thomson Inc - Product Exchange Center - Thompson, Inc. may not even be real No phone number listed. Complete theft of goods and services Socorro Texas

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I purchased a GE under cabinet TV for my Kitchen, it came in new box and condition, everything worked, TV,DVD,Mp3 and Radio, but the LCD readout was blank so you could not tell time or channel or anything .

I followed the instructions in the booklet and returned it to Thompson with a letter explaining the problem and proof of purchase. UPS tracked the shipment and it was received on 7/10/2007. I can't beleive I was so trusting.

After 3 months, I began to worry and tried to find a phone number, none is listed anywhere in Texas. Google maps shows the address and it does not look like a facillity that can handle the volume of what they must receive. Then I began to look on the internet and discovered that it seems anyone who has come in contact with this company has had the same problems.

Does anyone have a contact number? Is this company just a front? Are all our products just going to Mexico and being resold?

Shame on GE and RCA for using them.

Benbrook, Texas

This report was posted on Ripoff Report on 10/18/2007 08:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/thomson-inc-product-exchange-center/socorro-texas-79927/thomson-inc-product-exchange-center-thompson-inc-may-not-even-be-real-no-phone-numb-279492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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