Complaint Review: thornton cable - Internet
- thornton cable Internet USA
- Phone: 8005129171
- Web: cableboxandmodem.com
- Category: Internet Fraud
thornton cable jay cableboxandmodem.com has worse customer service then comcast Internet
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I mailed a Check To Thornton Cable on 11-22-2016 for a cable box. When I received the box it never worked. I repeatly called Thornton for support, but did not get a call back. I then called comcast to help me. Comcast needed the serial number of the box to finish set up. When I told the operator the number she said that the box was stolen from a comcast service center in chicago and that I should return the box to comcast. A few days later Jay from thornton finally called me back when I told him I could not get the box to work he said he sent me the wrong box. When I told him that comcast said it was stolen he said they say that because comcast does not want people to buy there own box. At that point I told Jay I just want my $110 back. I continually call and I get a women who tells me she tells Jay but he is busy to call me back. I also have sent e-mails. I called Comcast fraud office about a week ago to check the box and they said the same thing as the first operator that it is a stolen box and is the property of Comcast. Now I wonder if this is a big scam where Jay gets boxes stolen from comcast and sells them to everyone who thinks they are getting new boxes.
This report was posted on Ripoff Report on 03/29/2017 05:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thornton-cable/internet/thornton-cable-jay-cableboxandmodemcom-has-worse-customer-service-then-comcast-internet-1364816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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