Report: #789151

Complaint Review: Thousand Trails

  • Submitted: Sat, October 15, 2011
  • Updated: Wed, March 28, 2012
  • Reported By: Mark — Gautier Mississippi U.S.A.
  • Thousand Trails

    Gautier, Mississippi
    United States of America

Thousand Trails You can cancel - but they will keep charging you. Gautier, Mississippi

*Consumer Comment: I have been ripped off by them also !!!

*Consumer Comment: Suggestion

Show customers why they should trust your business over your competitors...

We had had a Thousand Trails membership for several years. Their parks were getting more and more rundown and many of our friends were leaving their system. We finally sold our membership and sent in a letter of cancellation but the bills kept coming. After some time we called and talked to their  accounting office. We were spoken to very rudely and told to send another letter. In the meantime we started receiving calls from a Ms. Broadmoor which were actually threatening with the "you had better pay or else...." and when talking with her superior (Ms. Johnson), I could see their customer service was zero and frankly they could care less about their members. After some time they finally did cancel but had charged for the whole interim period. With business tactics and rude service like that in this day and age I foresee the demise of this company and will not shed a tear!
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 10/15/2011 01:37 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment

I have been ripped off by them also !!!

AUTHOR: mcquay5 - (United States of America)

I am pretty much going through the same thing , however I contacted them by phone on time , they dragged their feet for 2 months ( so far ) and want me to be responable to pay for the lapsed time. Did you pay them or are you contesting it ?
Respond to this report!

#2 Consumer Comment


AUTHOR: Paul - (U.S.A.)

Cant you send another cancellation letter to them, certified mail, then after they get it, contest the charges with your credit card company?
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.