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Report: #298366

Complaint Review: Thread Pit - Gainesville Florida

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  • Reported By: nyc New York
  • Author Confirmed What's this?
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  • Thread Pit 112 SW 6th Street Gainesville, Florida U.S.A.

Thread Pit Zero Customer Service-Thread Pit Takes the $$$ and Run! Boo Gators! Gainesville Florida

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Like others here I placed an order last December.
Thread Pit sent an email verifying that my order had been 'processed' meaning that my card had been charged.

But that does not mean the order shipped! Oh no, there is an additional shipping/tracking email once that should occur. My order status on Thread Pit's site shows that the order has not yet shipped.

I contacted through emails and the contact form and received no replies. Very disheartening
and my stomach sank when I saw the complaints here!

A simple reply to customers would suffice or how about a refund since they charged us before shipment? A good company does not charge until the parcel hits the road and the product is en route to delivery.

Boo-gators
nyc, New York
U.S.A.

This report was posted on Ripoff Report on 01/09/2008 08:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thread-pit/gainesville-florida-32601/thread-pit-zero-customer-service-thread-pit-takes-the-and-run-boo-gators-gainesville-298366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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