• Report: #956623
Complaint Review:

Thrifty car rental

  • Submitted: Thu, October 18, 2012
  • Updated: Thu, October 18, 2012

  • Reported By: Susanna — Singapore Other Singapore
Thrifty car rental
5440 west century boulevard Los Angeles, California United States of America

Thrifty car rental Charged Additional insurance even when told no thanks. Refunded only half when I complained. Very very dishonest. Los Angeles, California

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I emphatically told the attendant no to additional insurance charges. Got charged anyway after the fact, when I got my credit card bill. When I rang, they only refunded half. Warning, ask them to print the contract and review it carefully as the computer screen they ask you to read it from is too small. This could be a recent thing thrifty is doing as this is my 3rd rental from them and the previous 2 rentals went fine. Very very dishonest. As a tourist, it left a very bad taste in my mouth about car rentals in USA.

This report was posted on Ripoff Report on 10/18/2012 09:05 AM and is a permanent record located here: http://www.ripoffreport.com/reports/thrifty-car-rental/los-angeles-california-/thrifty-car-rental-charged-additional-insurance-even-when-told-no-thanks-refunded-only-h-956623. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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