Report: #1378561

Complaint Review: Thumbtack

  • Submitted: Mon, June 12, 2017
  • Updated: Mon, June 12, 2017
  • Reported By: Tahaz1 — barrington Illinois USA
  • Thumbtack

    Internet
    USA

Thumbtack Fake Leads targeting small business Internet

*Consumer Comment: Thumbtack Moving pro

Show customers why they should trust your business over your competitors...

Thumbtack is a complete fraud for the most part. After responding and paying to respond to hundreds of leads to only very rarely get a response from a real person. Thumbtack charges the small business to respond to these leads therefore its in Thumbtacks best interest to send you so many leads only in temtation for the business to spend more money attemting to make contact to these leads. After responding to literally over 300 leads it is mathmatically impossible that a real person wouldnt respond one way or another. It is very tempting to respond when they send you so many leads thinking that those people are actually looking to hire your services. 

Someone needs to help us small business out when we can not afford to hire lawyers to investigate. Our franchise as a group has responded to over 1000 leads and every single franchise has the same issues. 

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This report was posted on Ripoff Report on 06/12/2017 08:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/thumbtack/internet/thumbtack-fake-leads-targeting-small-business-internet-1378561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Thumbtack Moving pro

AUTHOR: Michael - (USA)

 Ive used thumbtack and I agree. Ive spent thousands and with my market rates its hard to beat us. Im 5/5 reviewed have a website with tracking and a single phone line. So by getting phone, site hits, thumbtack redirects to my site, and google analytics we could actually put a quantifiable number to how much of it is a scam. My experience is no responses or immediate decision to go another route without removing post which is still churning leads. There is no protection for the business. Also no protection from a competitor chasing you out of market place by giving this false impressions to other businesses by creating fake leads. At minimum Id seek a cease and desist order until they secured the interest of the business owners from window shoppers and fake requests. Im interested in knowing and open my contacts up, as well as my traffic to website and phone logs if any solid lawayer is interested

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