I have some doubts about Thumbtack as well. Ive paid for the
services multiple times over the last 6 -12 months and I have yet to
receive any actual business from the leads. I know theres always gonna
be someone better than you or cheaper than you out there, but I gotta
believe I couldve landed some of these leads. I dont like how I pay
thumbtack up front for the info and then I dont get any actual contact
info. Only the lead within thumbtacks website. It made me start
thinking it would be a really easy way for thumbtack to make money off
of suckers like me. Tell me they have a great lead and for the low
price of $5.99 I can contact that lead. I pay the fee and wait a
couple days later I get a notification that the buyer decided to go with
someone else. I have NO way to know if thats legit or if I was paying
for a fake lead they could tell me anything they want and I have no
way to verify that I was even paying for a legitimate lead.
I thought thumbtack could be a great way to gain additional business,
but I have lost faith. Now when I get those e-mails telling me someone
is looking for my services, I pass. They might be legit They might
not be. The thing that stinks for me is that theres even a reason to
doubt. Once I have paid for the rights to contact a lead, I believe we
should be given the customers e-mail address, full name, phone number,
etc. so we have every opportunity at our disposal to close the sale.
Being limited to thumbtacks mediation once they have our money limits
us and causes serious question marks in my mind as to the validity of
the actual lead. Just my .02 worth.
Have a great day!